Associate Director, Clinical Applications
Overview
Associate Director, Clinical Applications Be Part of One Team, One Purpose. At Emmes Group, we’re shaping the future of clinical research—where human intelligence meets cutting-edge technology to drive meaningful advancements in healthcare. With over 48 years of scientific excellence, we’ve led groundbreaking research in cell and gene therapy, vaccines, infectious diseases, ophthalmology, rare diseases, and neuroscience. Through our two business units—Emmes, a full-service CRO, and Veridix, our technology, data, and analytical solutions —we are modernizing clinical trials and accelerating the development of life-changing therapies. We believe that every clinical breakthrough starts with people—people who are passionate, purpose-driven, and ready to make an impact. At Emmes Group, we bring People, Science, and Technology together to collaborate with our customers and deliver global health impact. Our culture is built on integrity, collaboration, and innovation, ensuring that every challenge is met with perseverance and accountability. The Associate Director, Clinical Applications will provide strategic and technical leadership for the design, implementation, optimization, and support of clinical application ecosystems. This role partners closely with business stakeholders, IT leadership, and vendors to ensure clinical applications platforms effectively support business operations, regulatory compliance, and organizational growth. The Associate Director will lead application teams, drive modernization initiatives, and ensure reliable, secure, and scalable clinical systems across the organization.
Responsibilities
Provide leadership and strategic direction for clinical applications, including CTMS, eTMF, Safety, Payments, QMS, LMS, and more. Partner with business leaders to understand operational needs and translate them into application roadmaps and technology solutions. Oversee the full application lifecycle: planning, design, implementation, integration, upgrades, maintenance, and retirement. Lead and mentor application support and development teams; manage performance, priorities, and professional growth. Drive continuous improvement, automation, and modernization initiatives to enhance system performance and user experience. Manage vendor relationships, contracts, and service-level agreements to ensure quality delivery and cost efficiency. Ensure clinical applications meet security, compliance, validation, and data governance requirements (including GxP, SOC, GDPR/HIPAA as applicable). Collaborate with infrastructure, security, data, and architecture teams to ensure integrated, scalable solutions. Develop and manage budgets, timelines, and resource plans for clinical application initiatives. Establish and maintain documentation, standard operating procedures, and governance frameworks. Monitor system performance, availability, and incident trends; lead root cause analysis and remediation efforts. Performs other duties as assigned Complies with all policies and standards
Qualifications
Bachelor's Degree in Computer Science, Information Systems, Biology, Public Health, or related field Required Master's Degree in Computer Science, Information Systems, Biology, Public Health, or related field Preferred Relevant certifications (e.g., Veeva) Preferred 8 years of progressive experience in clinical operations and/or systems management/leadership. Required 3 years of experience in people leadership or managing technical teams, inclusive of overall experience Required Demonstrated experience leading clinical application implementations, upgrades, and large-scale transformation initiatives Required Experience working in regulated environments such as life sciences, healthcare, clinical research, or highly compliant industries Preferred Proven experience managing third-party vendors, consultants, and implementation partners. Preferred Experience supporting multi-system integrations and complex application landscapes. Preferred Strong knowledge of clinical application platforms (e.g., CTMS, eTMF, Safety, Payments, QMS, LMS, and workflow automation tools). High Solid understanding of system integration patterns, APIs, middleware, and data flows. High Working knowledge of IT governance, application lifecycle management, validation, security, and compliance standards. High Excellent leadership and people management skills with the ability to motivate and develop high-performing teams. High Strong business acumen with the ability to align technology solutions to organizational goals. High Excellent communication and stakeholder management skills; ability to engage effectively with executive leadership and technical teams. High Proven ability to manage complex projects, prioritize competing demands, and deliver results in a fast-paced environment. Strong analytical, problem-solving, and decision-making capabilities. Ability to influence change, drive adoption, and manage organizational change related to new systems and processes. If you’re looking for a career where your work advances global health and where scientific excellence meets real-world impact, join us and be part of something bigger. One Team, One Purpose. CONNECT WITH US! Find us on LinkedIn:/the-emmes-group/ Visit our website:https://www.theemmesgroup.com/