Automation Virtual Assistant
About Asiacruit At Asiacruit, we connect top talent with forward-thinking organizations across industries. Our mission is to help businesses grow through smart, strategic, and people-focused solutions. We support companies by providing high-quality Philippine-based talent for both local and global markets. If you are analytical, collaborative, and committed to enabling business growth, we invite you to apply. Position Overview We are seeking a proactive and technically skilled Automation Virtual Assistant to support business processes through automation, workflow optimization, and reliable virtual assistance. The Automation Virtual Assistant will collaborate with cross-functional teams to identify repetitive tasks, design and implement automation solutions using low-code/no-code tools and scripts, and maintain documentation and monitoring to ensure smooth, scalable operations. The role requires strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in a remote or hybrid work environment. Duties and Responsibilities: Karbon System Management & Workflow Coordination Manage and maintain tasks, projects, and client records within Karbon Create and update work items based on meeting outputs and team requirements Monitor task progress and follow up on overdue items to ensure visibility across the team Ensure all workflows are accurate, up to date, and aligned with internal processes Meeting Support & AI-Driven Task Creation Process meeting transcripts and generate summaries using AI tools (e.g. Claude Cowork) Translate meeting outputs into actionable tasks and upload them into Karbon Maintain consistency and accuracy in task creation and documentation Continuously refine processes for faster and more efficient turnaround Inbox Diary & Communication Coordination Manage email triage, ensuring all communications are acknowledged and directed appropriately Support calendar coordination, including scheduling, rescheduling, and follow-ups Send confirmations, reminders, and rebooking links as required Ensure communication flows smoothly between clients and internal team members Data Management & System Updates Maintain accurate records across platforms including SharePoint, CRM, and internal systems Ensure all documents, client files, and data entries are properly filed and updated Input and update lead and client data within required timeframes Perform regular checks to ensure data integrity and consistency Process Improvement & Automation Support Identify inefficiencies in current workflows and suggest improvements Support gradual implementation of automation using AI tools and integrations Assist in creating SOPs and process documentation from existing workflows Collaborate with the Practice Manager to enhance systems and reduce manual work overtime Qualifications and Must Have: Bachelor’s degree in Information Technology, Computer Science, Business, or related field, or equivalent practical experience. Minimum of 2+ years of experience in administrative support within a professional services or accounting environment Strong experience using Karbon for task and workflow management Excellent attention to detail and ability to manage multiple tasks across different systems Strong written communication skills with the ability to manage professional correspondence Familiarity with Claude Cowork or similar AI productivity tools Exposure to workflow optimization or process improvement Comfortable working in fast-paced, multi-client environments with shifting priorities Strong communicator who is proactive, confident in raising issues, and comfortable giving and receiving feedback Collaborative working style with a warm, approachable personality and sense of humor Highly organized, detail-oriented, and able to stay calm under pressure while managing multiple system Tools & Software Proficiency Required Tools: Karbon Communication: Slack, Email, Zoom Accounting & Finance: Xero, MYOB, QuickBooks, Dext Project & Workflow Management: ClickUp, Dubsado AI & Automation Tools: Claude Cowork Marketing & Content: Canva, Metricool, Active Campaign Documentation & Storage: Microsoft 365, SharePoint Why Join Asiacruit Collaborative and diverse team with opportunities for international exposure and career growth. Competitive compensation and opportunities for professional development. Meaningful work that supports business growth through people-focused solutions. Ready to Make an Impact? Apply now at https://asiacruit.com or send your resume to [email protected] with the subject line: “Automation Virtual Assistant – [Your Name]”