Automotive Performance Coach
To enhance the profitability and efficiency of automotive shops, the part-time Automotive Performance Coach will analyze existing practices, provide coaching and mentoring, and guide members through a comprehensive re-engineering program while working remotely. Key responsibilities
- Conduct thorough analyses of shop operations and financial statements to develop tailored business improvement recommendations
- Communicate effectively with shop owners via phone and video conferencing to understand their needs and facilitate major changes
- Monitor client progress and ensure alignment with ATI goals, including customer satisfaction and performance metrics
Required qualifications
- Minimum 10 years of automotive experience, with a focus on service writing, shop management, or operations management
- Proven coaching and mentoring skills, particularly in guiding small business owners
- Strong understanding of automotive business operations and the challenges faced by independent shop owners
- Experience in consultative management and achieving monthly goals
- Proficiency in computer applications, particularly Word and Excel; knowledge of SalesForce CRM is a plus