Business Analyst
About Us - CloudMasonry At CloudMasonry, we build the digital foundations that support and elevate businesses. Our expertise in cloud computing and digital transformation empowers organizations to innovate, scale, and thrive in today’s technology-driven world. With a team of dedicated professionals, we provide seamless, robust, and scalable cloud solutions tailored to meet the unique needs of our clients. Rooted in innovation, integrity, customer-centricity, and excellence, we are committed to delivering high-quality services and transformative solutions.
About the Role
The Salesforce Business Analyst plays a pivotal role in delivering tailored Salesforce solutions that drive business growth and efficiency. This position requires a detail-oriented, analytical thinker who can translate business needs into effective Salesforce configurations. You will work on complex technical projects, contributing to data transformation, UI/UX design, process automation, and security configurations within the Salesforce ecosystem. At CloudMasonry, we believe in empowering our team members by providing them with the flexibility and autonomy to achieve ambitious goals. If you have a strong analytical mindset, excellent organizational skills, and a passion for leveraging Salesforce to enhance business processes, we would love to hear from you.
Key Responsibilities
Business Process Analysis: Collaborate with stakeholders to gather and document business requirements, identifying opportunities for process improvements within Salesforce. Salesforce Configuration: Implement hands-on Salesforce customizations, including workflows, reports, dashboards, and security settings, with guidance from technical leads. Data Management & Transformation: Ensure data integrity, migration, and optimization within Salesforce, supporting business intelligence and reporting needs. Change Management & Training: Develop user guides, training videos, and tip sheets to support user adoption and ensure the successful implementation of new processes. Project Coordination: Provide regular updates on project progress, escalate risks before they become issues, and ensure effective communication within the project team. Stakeholder Collaboration: Work closely with internal teams and clients to align project deliverables with business objectives and user expectations. Agile & Scrum Execution: Operate within Agile or Scrum methodologies to ensure efficient project management and continuous delivery. Travel requirements are contingent on client needs and may range from approximately 25% to 50%. Ideal Candidate Profile Proven Leadership: Demonstrated experience in leading initiatives or projects with cross-functional teams. Salesforce Experience: Hands-on Salesforce configuration expertise with knowledge of automation, reporting, and security best practices. Strong Communication Skills: Ability to clearly articulate the value of assigned tasks and communicate effectively with technical and non-technical stakeholders. Agile Mindset: Experience working with Scrum or Agile methodologies to deliver high-quality, iterative solutions. Time Management: Highly organized with the ability to manage multiple priorities and deadlines efficiently. Certifications & Training: Existing Salesforce certifications or demonstrated success on Trailhead are highly preferred. Benefits & Perks Full-time position with a competitive salary Comprehensive medical, dental, and vision insurance 401(k) plan with 50% employer match up to 4% Unlimited PTO to maintain work-life balance Parental leave for new parents Paid company holidays Salesforce certification reimbursement Performance-based bonus eligibility Diversity, Equity, & Inclusion At CloudMasonry, diverse perspectives drive innovation. We embrace candidates from all backgrounds and experiences to build a stronger, more inclusive team. You will find your place with us if you are passionate about problem-solving and collaboration. Application Process After submitting your resume, you will receive an email invitation to complete an applicant assessment. This assessment helps us align your skills and attributes with the role. Candidates who do not complete the assessment will not be considered for the position. Join CloudMasonry and take your Salesforce consulting career to the next level! We participate in E-Verify, a federal program used to confirm employment eligibility and authorization to work in the United States.