Customer Service Renovation Coordinator
Chadwell Supply is a growing company recognized as the National Apartment Association's 2025 Top Employer in the Supplier Category. They are seeking a Customer Service Renovation Coordinator to handle incoming renovation-related inquiries, process quotes, orders, and returns, while maintaining accurate documentation and monitoring renovation queues.
Responsibilities
- Be responsible for fielding all incoming renovation-related inquiries via telephone, emails, website, and fax
- Maintain accurate documentation of Quotes and Orders
- Meet acceptable turnaround times, as required for Quotes, Returns, and Orders
- Review and process Return Authorizations (RGA) promptly
- Monitor Renovation queues
- Web support for renovations
Skills
- Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers
- Be proficient in Microsoft Outlook, Word, and Excel
- Have strong process analysis and improvement skills
- Be able to work in a self-managed team environment. This includes cooperatively scheduling work, meetings, and team task assignments
Benefits
- Full Time: Monday-Friday, 9am - 6pm.
- Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!
- We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, paid holidays off, and more!
- Employee Discount Program!
- Long-term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country.
Company Overview