Digital Support Registered Nurse
Who is Cecelia Health? Cecelia Health is a virtual specialty medical practice dedicated to improving cardiometabolic health outcomes across populations. We connect patients living with one or more chronic conditions to an expert clinician who helps them navigate day-to-day health management. Why Join Cecelia Health? Tackle the obesity epidemic: Help solve one of our healthcare system’s biggest challenges by helping patients achieve and maintain a healthy weight, with or without medication. Flexible schedule: Work virtually as an independent contractor (1099) and set your own hours. Dependable Hours: Count on consistent part-time work of at least 20 hours per week. Clinician-centered philosophy: You are at the core of what we do, and we take your feedback seriously. Life-changing relationships: Build long-term relationships with patients to help them achieve lasting, transformative results. Collaborative culture: Work alongside some of the best in the business in a supporting and learning-focused environment. What will you do? Provide digital support directly with members to provide clinical oversight, biometric monitoring, and support via chat engagement and in-app messaging. Responsible for triaging, handling, and escalating member digital communication and clinical program alerts within 24 business hours across assigned members. Conduct proactive and reactive chat engagement. Collaborate closely with assigned care team: including care coordinators, registered dietitians, registered nurses, physicians, and clinical support individuals. Adverse event reporting and medical record documentation as warranted Provide remote patient monitoring for devices (e.g. scale, BG meter, BP monitor, ketone meter, etc.) with escalation to assigned clinicians per clinical protocols. What do you need to bring to the table? Must be an RN with an active license in good standing. Preferably a compact license. Availability at least 20 hours/week. Availability Monday-Friday between the hours of 8 AM and 8 PM, with flexible hours each day. Saturdays optional (9 AM-4 PM) Strong technology experience using electronic health record documentation and in- app communication, such as chat, biometric alert handling. Demonstrated ability to recognize members' needs and adapt communication techniques to best serve a diverse population. Must have a home office for private conversations along with high-speed internet. Cannot hold full-time employment elsewhere. Must live in the United States. Compensation: Pay: $35 per hour. All-inclusive pay structure: hourly compensation for all work performed Longevity recognition: Receive a $500 bonus after 6 months, followed by quarterly bonuses beginning at your 1-year anniversary. Performance-based incentives: Earn additional pay for achieving and exceeding goals. Cecelia Health does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws.