Director, Admissions
Job Type Full-time Description THE ROLE The Director of Admissions will oversee a group of leaders to manage and execute the enrollment process effectively. This position will regularly support, strategically plan, and collaborate with partner campuses and will develop, train, and maintain quality staff. The Director of Admissions will enhance and maintain effective communication and relationships within Archer Education and its partner campuses. DUTIES/RESPONSIBILITIES
- Act as the primary strategic point of contact for assigned partner campuses, ensuring enrollment strategies are in direct alignment with institutional objectives
- Direct and drive enrollment performance across various teams or partners, maintaining full accountability for achieving portfolio targets
- Lead, train, and mentor Assistant Directors of Admissions to foster a strong leadership pipeline and ensure effective operational execution
- Collaborate with internal and external stakeholders to evaluate and optimize admissions workflows for improved scalability and student experience
- Utilize enrollment data and market analysis to guide strategic decision-making and proactively refine recruitment methodologies
- Provide compliance oversight across all teams, establishing high standards and mitigating risks at the partner and program levels
- Serve as the final point of escalation for complex partner or student concerns, utilizing strategic judgment and diplomacy to resolve issues
- Support new partner onboarding, program launches, and various organizational growth initiatives
LEADERSHIP RESPONSIBILITIES
- Interview, hire, and train new staff and leaders
- Oversee the daily operations of the admissions team
- Participate in strategic discussions and decision-making with partner schools
- Provide constructive and timely performance evaluations
- Handle discipline and termination of employees in accordance with company policy
- Provide work direction and problem-solving assistance to other individuals
- Supervise staff, including scheduling and assigning work, reviewing performance, and recommend salary increases, promotions, transfers, demotions, or terminations.
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
- Thorough knowledge of the college admissions process
- A proven track record of achieving measurable results in a fast-paced, deadline-driven department
- Commitment to customer service with a continuous focus on improvement
- Demonstration of effective verbal and written communication skills
- Strong ability to motivate others
- Ability to manage multiple database systems
- Ability to train and support other staff members
- Strong quantitative, analytical, and reporting skills
- Demonstration of strong planning, initiative, and problem-solving skills
EDUCATION, EXPERIENCE, LICENSES OR CERTIFICATIONS
- Bachelor's Degree
- Experience overseeing leadership role
- 10+ years of admissions, customer service, or sales experience
- 5+ years of management experience
PREFERRED QUALIFICATIONS
- Leadership experience in education
- Military recruiting experience
- Experience as a third-party resource
WORKING CONDITIONS
- Office environment
- Ability to sit for long periods of time
- Availability to support the team in non-traditional hours
- Travel requirement: 10%
THE BENEFITS At Archer, we believe empowered employees have the most fun and do their best work, so we strive to offer a competitive benefits package to allow just that. Our comprehensive benefits package includes medical, dental and vision plans, as well as paid time off and sick days. Here are just a few more of the benefits you'll enjoy as an Archer team member.
- Invest in your future: 401k plans and a full contribution match up to 4%.
- Prioritize your family: Up to 12 weeks of parental leave with 6 weeks paid, following the birth, adoption, or foster care placement of a child.
- Never stop learning: Receive up to $5,250 per year in tuition reimbursement for continuing education.
- Balance work and life: We offer a flexible working environment and schedule that empowers you to do your best work. Our teams work across all time zones in the US.
Salary Description $110,000 - $130,000