Director, Technical Training

Job Description:

• Design and deliver end-to-end technical training curricula covering all site roles including data center technicians, electrical, mechanical, and operations personnel
• Lead the transition of mining operations technicians to data center operational competency through structured skills gap analysis and targeted training programs
• Develop and administer a comprehensive technician certification program with defined competency levels and assessment criteria
• Deploy, manage, and optimize a Learning Management System (LMS) to deliver, track, and report on all training activity across the portfolio
• Build and maintain a vendor and OEM training catalog, coordinating specialized technical training for critical systems including power, cooling, and networking infrastructure
• Conduct training needs assessments across all sites to identify skill gaps and prioritize curriculum development
• Establish training effectiveness metrics and reporting mechanisms to demonstrate ROI and inform continuous improvement of programs
• Partner with Standards & Governance, Operational Readiness, and RCA & Continuous Improvement teams to ensure training reflects current SOPs and lessons learned
• Build relationships with industry training bodies, certification organizations, and academic institutions to expand program offerings
• Build, lead, and develop a high-performing technical training team

Requirements:

• 10+ years of experience in technical training, learning & development, or workforce development, with at least 5 years in data center, critical infrastructure, or mission-critical facility environments
• Proven track record of designing and scaling technical training programs and certification pathways in a multi-site, operational environment
• Deep understanding of data center operations including electrical systems, mechanical and cooling systems, network infrastructure, and DCIM/CMMS platforms
• Hands-on experience deploying and managing LMS platforms (Cornerstone, Docebo, SAP SuccessFactors, or similar)
• Experience building training programs for frontline technicians and skilled trades personnel in a regulated or standards-driven environment
• Familiarity with data center industry certifications and frameworks including CDCP/CDCS, Uptime Institute, CompTIA, NFPA 70E, and OSHA standards
• Strong instructional design skills with experience developing both in-person and eLearning content
• Demonstrated ability to build programs from scratch and develop talent in a high-growth, fast-moving environment
• Bachelor’s degree in Engineering, Education, Instructional Design, or a related field; Master’s degree preferred
• Certifications preferred: ATD Certified Professional in Talent Development (CPTD), CDCP/CDCS, or equivalent industry credentials.

Benefits:

• Competitive Salary: Base salary range $190,000 – $215,000 (commensurate with experience) + bonus + sign-on equity grant.
• Long-Term Growth: Eligible to participate in Riot’s equity incentive programs and share in the success you help build.
• 401(k) with Immediate Vesting: Generous company match
• Comprehensive Health Coverage: Multiple medical plan options that include 100% employer-paid premiums.
• Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.