E-commerce Marketplace Manager (Job ID: JACDJ3)
IMPORTANT - Watch this quick Loom video on how to get hired: https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0 C1 ENGLISH LEVEL IS REQUIRED. THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT. PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH JOB TITLE E-commerce Marketplace Manager JOB ID JACDJ3 INDUSTRY Pet Food & Treat Manufacturing LOCATION LATAM / PH / South Africa JOB STATUS Full Time WORK SCHEDULE Monday to Friday, 7:00 am to 4:00 pm CST SALARY $12 to $15 per hour TARGET START DATE ASAP ROLE OVERVIEW About the Client: The client is a rapidly growing pet treat manufacturer specializing in high-quality, chemical-free dog and cat treats. We operate across multiple channels, including e-commerce, wholesale, and retail. As we move into a new facility and scale our operations, we are looking for a high-level partner to help organize the "chaos" of a fast-growing business and serve as the "glue" that keeps our team and processes aligned. About the Role: The client is looking for a highly diligent, operations-minded E-commerce Marketplace Manager to oversee, scale, and coordinate our multi-channel online presence. This is not a role for a passive task-doer. We need a strategic operator who will obsess over product health, organic keyword rankings, inventory coordination, and platform-specific growth opportunities across our entire digital ecosystem. While we retain a specialized agency to handle day-to-day Amazon operations, you will serve as our internal anchor—setting targets, managing SKUs, and auditing agency performance to ensure a cohesive brand strategy. If you have an established playbook for marketplace SEO, understand how to navigate high-growth platforms, and want to own the digital nervous system of a premium pet brand, we want to hear from you. Key Responsibilities 1. Existing Marketplace Optimization Google Shopping: Manage and optimize product listings and data feeds to ensure compliance and maximum visibility across Google’s shopping ecosystem. Walmart Seller Center: Take full ownership of Walmart operations, optimizing listings and executing strategies to scale our presence. Amazon Agency Oversight: Act as the internal point of contact, setting performance targets and auditing agency execution. Shopify Shop: Manage and optimize the primary Shopify storefront to serve as the single source of truth for product data and inventory syncing. 2. Growth Marketplace Expansion TikTok Shop: Drive progress on this high-priority channel by owning day-to-day operations and creator/affiliate network management. Target Plus & Chewy: Lead the setup and ongoing management of our presence on these premium pet retail digital platforms. Shopify Collective: Oversee partnership and wholesale fulfillment channels within the Shopify ecosystem. Facebook and Instagram / Pinterest: Manage social commerce listings, advertising feeds, and native shop operations to maximize reach. Agentic, ShopDot, Loop & Tie (and Others): Lead the evaluation, setup, and maintenance of specialized partner channels for market expansion. 3. Daily Operations & Alignment Catalog Health & SEO: Constantly audit and optimize listings across all channels for SEO, high-converting copy, image accuracy, and search visibility. Inventory Coordination: Partner closely with our logistics team to align inventory levels with multi-channel sales forecasts, mitigating stockouts and overstocking. Promotional Execution: Leverage native platform promotions (e.g., Walmart Flash Picks, TikTok campaigns) and sync them perfectly with the brand’s master calendar. Pricing Integrity: Monitor and maintain pricing parity across all marketplaces to prevent account suspensions or buy-box suppression. Qualifications & Skills Experience & Platform Expertise Proven Track Record: 3+ years of experience in multi-channel e-commerce marketplace management, specifically working with US-based brands. Core Toolkit: Deep, hands-on experience with Shopify, Walmart Seller Center, and Google Merchant Center is required. Social Commerce Savvy: Direct, demonstrable experience scaling a brand via TikTok Shop (including affiliate management) is essential. Retailer Marketplaces: Prior experience onboarding or managing brands on Target Plus and Chewy is highly preferred. Sales Growth: Proven experience in driving significant sales growth and optimizing revenue across all listed e-commerce platforms and channels. Operational & Professional Skills Marketplace SEO: Bring an established playbook for driving organic keyword rankings and optimizing listings on major platforms. Strategic Mindset: A proactive operator who takes extreme ownership. You don't just wait for instructions; you identify platform bugs, optimization gaps, and growth opportunities independently. Communication: Exceptional written and verbal English communication skills required to seamlessly bridge the gap between our internal team, external agencies, and platform support.