EAP Counsellor

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. About The Role: We are currently looking for a mental health clinician to provide counseling services through the TELUS Health Employee Assistance Program (EAP). Our EAP service provides short-term counselling to a diverse set of clients dealing with various personal issues that may or may not be work-related. Services are delivered face-to-face, and online via telephone and video sessions. What We Are Looking For: Qualifications in Counselling or Psychology Professional registration with the relevant health professional body (Counsellors: NZAC or NZCCA, Psychologist: NZPB, Social worker: (SWRB) 3-5 years of relevant experience in counselling Ability to clinically manage client risk, and work within a short-term counselling framework Confidence with computer systems is an asset Core Responsibilities: Providing confidential counselling services to employees facing personal or work-related challenges. Conducting assessments to understand clients' needs and develop appropriate treatment plans. Offering short-term counselling or crisis intervention to address immediate issues. Referring clients to external resources or specialists for long-term support if needed. Collaborating with other professionals to support employees' well-being. Maintaining accurate records of counselling sessions while ensuring client confidentiality. Staying updated on relevant laws, regulations, and best practices in counselling and mental health support. Providing consultation to managers and supervisors on handling employee-related issues sensitively and effectively. Practicing self-care and seeking supervision or support when dealing with challenging cases What We Are Offering: Flexible working arrangements – including working from home options and adjustments to hours. We can work with you to find mutually suitable arrangements. Access to peer consultation and external supervision. Access to hundreds of professional development courses to help you further your clinical skills as you see fit. Career progression - for the right clinicians, there are opportunities to further your career into leadership positions or specialist services. Other benefits include wellbeing days, volunteer days, and a generous parental leave policy. Apply now to join our values-driven team and be part of creating a healthier and friendlier future for all. A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.