Enrollment Specialist (AL)

GT Independence is a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care. The Enrollment Specialist provides face-to-face personal service to consumers and their support circles in Alabama, ensuring a smooth enrollment process and maintaining compliance with company values and HIPAA regulations.

Responsibilities

• Conducts the enrollment process with the person served and their circle of support (i.e., families, guardians) in a timely manner
• Ensures enrollment documents are complete and accurate
• Recommends improvements to internal process/systems to prevent future issues and to enhance service experience
• Maintains confidentiality and HIPAA compliance
• Upholds company values and mission
• Other duties as assigned

Skills

• 1 year of experience in a related field
• Strong oral and written communication skills
• Personal computer skills, specifically Microsoft Office products
• Knowledge of principles and processes for providing customer service
• Strong ability to participate in a highly effective team
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology
• Have or willing to obtain a Notary Public license
• Associate degree or Bachelor's Degree in Business, or Human Services/Social Work, or Marketing/Communication is preferred
• Will consider candidates with experience relevant to the position

Benefits

• Flexible paid time off
• Competitive wages & benefits
• Meaningful opportunities for professional growth

Company Overview