Experienced Customer Service Representative – Desoto
Join careerzynith, a leading consumer finance company, as a Customer Service Representative in Desoto. This is an exciting opportunity to provide exceptional customer experiences, grow your career, and be part of a dynamic team that values employee development and growth.
About careerzynith
careerzynith is one of America's largest privately-owned consumer finance companies, with over 80 years of experience in lending money to customers for personal loans, home equity loans, and retail sales financing. Our commitment to customer satisfaction and employee development has earned us a 4.7/5.0 rating on Trustpilot. Visit our website at www.careerzynith.com to learn more about our company and our mission.
Role Snapshot
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Start Date:
Immediate openings available
Location:
Remote
Company:
careerzynith
Compensation:
A competitive salary, with additional pay ranging from $100 to $400 per month based on monthly performance
Position:
Customer Service Representative – Desoto
Key Responsibilities
As a Customer Service Representative, you will be responsible for:
- Providing exceptional customer experiences through phone and in-person interactions
- Receiving and recording payments in customer accounts
- Marketing to current and former customers for additional business
- Maintaining and securing cash drawers and accounting activities
- Performing office administrative tasks, including checking branch mail, filing, and office supplies
- Investigating credit and processing loan applications
- Performing all other duties and responsibilities as assigned
Essential Qualifications
To be successful in this role, you will need:
- A high school diploma or equivalent
- Effective communication and time management skills
- Reliable personal transportation with insurance
- Ability to stand and sit for long periods of time
- Ability to lift and maneuver up to 20 pounds
Preferred Qualifications
While not required, the following qualifications are preferred:
- Previous customer service experience
- Knowledge of consumer finance or related industries
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment
Skills and Competencies
To succeed in this role, you will need to possess the following skills and competencies:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a team environment
- Strong time management and organizational skills
- Ability to adapt to changing priorities and deadlines
Career Growth Opportunities and Learning Benefits
careerzynith is committed to employee development and growth. As a Customer Service Representative, you will have access to:
- Complete position-based training program
- Coaching and mentorship
- Strong hire-from-within policy
- Comprehensive benefit package
- Awards, recognition, and appreciation
Work Environment and Company Culture
careerzynith values a positive and supportive work environment. As a remote employee, you will have the flexibility to work from home and enjoy a comfortable and productive workspace. Our company culture is built on a foundation of respect, empathy, and open communication.
Compensation, Perks, and Benefits
careerzynith offers a competitive salary, with additional pay ranging from $100 to $400 per month based on monthly performance. You will also receive a comprehensive benefit package, including:
- Medical, dental, and vision insurance
- 401(k) matching program
- Paid time off and holidays
- Flexible work arrangements
How to Apply
If you are a motivated and customer-focused individual looking for a challenging and rewarding career opportunity, apply today! Click the apply button in the top corner of the screen or text "TLJobs" to 601-565-4541. Don't worry if you don't meet every single requirement – we value a great attitude and a willingness to learn above all. Apply for this job