Experienced Customer Success Engineer – Spain
At careerzynith, we're revolutionizing the cybersecurity landscape with our groundbreaking agentic AI security solutions. As one of the fastest-growing companies in the industry, we're seeking a highly skilled and motivated Customer Success Engineer to join our team in Spain. With a strong focus on customer satisfaction and success, this role will play a crucial part in driving careerzynith's growth and establishing us as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500.
About careerzynith
careerzynith is a dynamic and innovative company that's changing the face of cybersecurity. With $70M in Series C funding, 200% employee growth, and 300% revenue growth in 2024, we're on a mission to make security automation accessible to all. Our team is comprised of relentless, collaborative go-getters who are passionate about pushing the boundaries of what's possible. We're proud to be recognized as one of Forbes' Best Startup Employers in America and a Business Insider 'startup to bet your career on'.
Life at careerzynith
At careerzynith, we're all about speed and innovation. Our culture is built on a foundation of collaboration, creativity, and a willingness to take risks. Every role is an essential driver of our success, and we're excited to welcome a new team member who shares our vision and is ready to make an impact. As a Customer Success Engineer, you'll have the opportunity to work closely with our customers, understand their needs, and develop pragmatic solutions that drive their success.
Job Summary
We're seeking an experienced Customer Success Engineer to join our team in Spain. As a key member of our customer success team, you'll be responsible for delivering technical and industry thought leadership to our customers, architecting compelling solutions that use careerzynith's workflows, and maintaining a deep understanding of our solution and product roadmap. If you're a motivated and results-driven individual with a passion for customer success, we'd love to hear from you.
Key Responsibilities
* Deliver technical and industry thought leadership to our customer's business and technical decision makers
- Demonstrate a thorough grasp of our customer's business and technical issues in order to architect compelling solutions that use careerzynith's workflows
- Maintain a deep understanding of the careerzynith solution and the product roadmap
- Partner with other roles within careerzynith's teams to present meaningful services offerings, training, technical workshops, and road-mapping as well as supporting to broaden the knowledge base and product understanding
- Be part of the business growth - make sure our customers are eager to use careerzynith's solution exponentially
- Triaging and Prioritizing reported customers Incidents
Requirements
* 5+ years of experience working in similar roles at B2B SaaS companies
- Experience working with enterprise customers, conducting on-site meetings
- Ability to clearly articulate technical topics to a non-technical audience
- Exceptional analytical, conceptual, and problem-solving abilities
- Interpersonal skills - ability to work with customers and translate it to proactive solutions
- Experience in designing and writing automation scripts (scripting - bash/python)
- Experience in reading APIs and security
- Working in SOC or IRT team is an advantage
What We Offer
* Competitive salary and benefits package
- Opportunity to work with a cutting-edge AI-native autonomous SecOps platform
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Recognition and rewards for outstanding performance
- Flexible working hours and remote work options
- Access to the latest technology and tools
- A fun and supportive team culture
How to Apply
If you're a motivated and results-driven individual with a passion for customer success, we'd love to hear from you. Please submit your resume and a cover letter explaining why you're the perfect fit for this role. We can't wait to hear from you!
Contact Information
For more information about this role or to apply, please visit our website at [careerzynith website URL]. We look forward to hearing from you!
Equal Opportunities Employer
careerzynith is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. Apply for this job