Experienced Full Stack Customer Service Agent – Seasonal Chat & Phone Support
At careerzynith, we're not just building a team – we're crafting an experience. We're a global leader in the customer experience (CX) industry, with 170,000 associates across the globe, and we're looking for Seasonal Customer Service Representatives to join our team of incredible people. If you're ready to move your career forward, we invite you to explore this exciting opportunity.
Why careerzynith?
careerzynith is a place where innovation meets teamwork. We believe in memorable associate experiences, and we're committed to creating a positive impact on our work experiences, customers, teams, and friends. Our modernized application technology benefits our customers and you, and we're proud to have more than 20 years of experience hiring for our customer support roles. We're not just a company – we're a community that values small moments and celebrates big wins.
Responsibilities:
As an Experienced Full Stack Customer Service Agent, you'll be the face of careerzynith, providing exceptional support to our customers through phone and chat. Your responsibilities will include:
- Providing basic technical support via phone or chat
- Delivering an exceptional support experience that exceeds customer expectations
- Interacting and communicating effectively with a variety of customers
- Providing a memorable and delightful experience that leaves a lasting impression
What You'll Enjoy:
* Working from home or in our remote hub, with the flexibility to choose your work environment
- Computer equipment provided, so all you need is a monitor and a willingness to learn
- A full-time schedule with the opportunity to become permanent
- Competitive compensation, including $14/hour and incentive opportunities
- Hands-on, 100% paid training to ensure your success
- Internal Mobility, with 84% of our managers promoted within
- Employee discounts and referral bonuses
- EverBetter wellness program to support your physical and mental well-being
Location Requirements:
* Must live in the United States
- Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings
- Must reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming
Qualifications:
* Flexible to the needs of the business
- Must have a High School Diploma or GED Equivalent
- 18 years of age
Equipment and Internet Requirements:
* 1 Stand Alone Monitor (19 inch)
- Hardwired internet connection (no satellite or wireless)
- Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up
- A Working Phone Line (Home Phone or Mobile)
- Home office must be a noise/distraction-free environment
- Desk and an ergonomic chair
About careerzynith:
careerzynith is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, careerzynith combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation.
Get to Know Us:
Visit our website at www.careerzynith.com to learn more about our company culture and values. Connect with us on Facebook, LinkedIn, and Twitter to stay up-to-date on the latest news and updates.
EEO:
careerzynith is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Don't Hesitate, Apply!
Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and join our team of incredible people! Apply for this job