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Experienced Full Stack Senior Customer Engineer – Data Governance and Enterprise Solutions

Work from home Full-time role Hiring

At careerzynith, we're shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We're building a team of exceptional people to help us deliver on that promise. As a Senior Customer Engineer, you are the guiding force behind bringing careerzynith's product and vision to customers and prospects. Responsible for both net-new and expansion opportunities in existing accounts, you will establish knowledgeable and trusted relationships from day one and serve as a thoughtful technical advisor.

About careerzynith

careerzynith is a leading provider of data governance and enterprise solutions, empowering organizations to unlock the full potential of their data. Our innovative platform enables customers to connect, manage, and govern their data with ease, driving business value and revenue growth. With a strong commitment to customer success, we're dedicated to delivering exceptional experiences and outcomes for our clients.

Key Responsibilities

As a Senior Customer Engineer at careerzynith, you will be responsible for:

  • Mapping solutions to value across large and dynamic US customers, bridging both business and technical requirements.
  • Participating in discovery and driving qualification of new opportunities and expansion customers.
  • Preparing and conducting product demonstrations, highlighting how careerzynith's Platform can support our Enterprise customer's needs.
  • Advising and supporting customers' technical stakeholders to accelerate careerzynith adoption and value realization, i.e., be the primary point of contact for technical and product-related queries.
  • Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values.
  • Preparing and providing input for functional and technical sections of RFPs/RFQs.
  • Supporting sales and marketing activities, webcasts, field enablement, and asset creation.
  • Providing advice and feedback to product management and engineering to enhance our offerings.

You Have

To succeed in this role, you will have:

  • 3+ years in a Sales or Customer Engineering or Sales Consulting role.
  • 2+ years of experience working in the Data/SaaS space.
  • Experience in Sales or Customer engineering in Enterprise land and expand motions.
  • Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines including value-based selling, cost-benefit analysis, and ROI analysis, process and project management.
  • Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data and/or enterprise architecture, have setup and/or participated in governance boards is a plus.
  • Experience in regulatory compliance and/or (financial/IT) audit is a plus.
  • Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms – experience in the data space is required.
  • A bachelor's degree or equivalent work experience is required.
  • Because this role supports the U.S. Government, it is required that this candidate be a U.S. Citizen who resides on U.S. soil.
  • This position is not eligible for visa sponsorship.

You Are

To excel in this role, you will be:

  • An effective communicator.
  • A sales- and customer-focused self-starter with enthusiasm, flexibility, and motivation.
  • A trusted advisor for C-level executives and C-1 level executives.
  • A proven collaborator and liaison with all levels and departments within an organization and experience and success in a partner-heavy environment.
  • Confident in dispensing knowledge to a highly skilled and experienced audience.
  • Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region.
  • Excited for continuous learning and development, with an aptitude for grasping technical concepts.
  • Willing to travel up to 30% within the region.

Measures of Success

To measure your success in this role, you will be expected to:

  • Within your first month, become familiar with careerzynith and understand our customer landscape.
  • Within your second month, confidently conduct discovery with customers and prospects, initial product demonstrations, and be able to present solutions aligned to customer value.
  • Within your third month, become a voice for careerzynith within your accounts and for your accounts back within careerzynith – educating external and internal stakeholders on features, roadmap, and new use cases.
  • Operational excellence.

Compensation and Benefits

careerzynith offers a competitive compensation package, including:

  • The standard base salary range for this position is $140,000-$175,000 per year.
  • This position is eligible for additional commission-based compensation.
  • Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.
  • In addition, we offer equity ownership at every level, bonus potential, a Flex Fund monthly stipend, pension/401k plans, and more.

Benefits at careerzynith

careerzynith recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about careerzynith's benefits.

Diversity, Equity, and Inclusion

careerzynith is committed to creating an inclusive and welcoming work environment that values diversity, equity, and inclusion. We believe that a diverse and inclusive workplace is essential to driving innovation, creativity, and success. Learn more about diversity, equity, and inclusion at careerzynith.

Equal Opportunity Employer

careerzynith is an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form. If you're passionate about data governance and enterprise solutions, and you're looking for a challenging and rewarding role that will allow you to make a real impact, we encourage you to apply to this exciting opportunity at careerzynith. Apply for this job

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