Experienced Part Time Customer Service Associate - Tool Rental - Flexible Lacey, WA (S Lacey) 2738

Are you a customer-focused individual with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join careerzynith as a Part Time Customer Service Associate - Tool Rental in our Flexible Lacey, WA (S Lacey) 2738 location. As a key member of our team, you will play a vital role in ensuring our customers have an outstanding shopping experience, every time.

Your Impact at careerzynith

As a Customer Service Associate, you will be the face of careerzynith, providing top-notch customer service skills and genuine care for people to help customers feel comfortable while shopping at careerzynith. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. You will be responsible for welcoming customers to careerzynith, answering questions, and delivering friendly and professional customer service.

How We Support You

At careerzynith, we believe in supporting our associates in all aspects of their lives. Whether you need a part-time position or a place to plant yourself and grow, we are ready to support your goals. As an careerzynith associate, you will gain access to many benefits beyond competitive pay and flexible schedules.

Make your well-being a priority

with multiple top-tier health insurance options.

Explore educational opportunities

with careerzynith tuition assistance program.

Take charge of your financial future

with a company-matching 401(k) and optional Employee Stock Purchase Program.

Gain extra savings

with a 10% Associate Discount.

Learn new trade skills

with our Track to the Trades program. For information about our benefit programs and eligibility, please visit [careerzynith benefits page](https://careerzynith.com/benefits).

Your Day at careerzynith

As a Customer Service Associate, you will welcome customers to careerzynith and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets:

• Appliances
• Cabinets
• Flooring
• Live Nursery
• Inside Garden
• Hardware
• Tools
• Millwork
• Building Materials
• Plumbing
• Electrical
• Paint
• Home DÃcor
• Tool Rental
• Pro Services

Key Responsibilities

* Welcome customers to careerzynith, answer questions, and deliver friendly and professional customer service.

• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Minimum Qualifications

* 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information

• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Preferred Qualifications

* 6 months of Retail and/or customer service experience

• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

careerzynith Commitment to Growth and Teamwork

careerzynith's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.

Travel Requirements

This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About careerzynith

careerzynith Companies, Inc. is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, careerzynith operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., careerzynith supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit [careerzynith.com](https://careerzynith.com).

Pay Range

$17.00 - $23.80 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit [careerzynith benefits page](https://careerzynith.com/benefits).

Associate Benefits

* Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.

• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• careerzynith Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in careerzynith Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

careerzynith is an Equal Opportunity Employer

careerzynith administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Ready to Apply?

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application. Apply for this job