Front End/HCD Designer Lead

Overview

DecisionPoint seeks a Front End/Human-Centered Design (HCD) Designer Lead to guide user experience design, visual interface development, and usability research for a Department of Defense (DoD) modernization program that supports Casualty and Mortuary Affairs (CMA) operations across Service branches. The HCD Designer Lead will champion user advocacy by facilitating workshops, journey mapping, and rapid prototyping to align interface design with mission workflows and stakeholder needs. This position drives the translation of user insights into intuitive, accessible, and responsive front-end solutions optimized for secure, cloud-based systems operating at multiple Impact Levels (IL2–IL5). This position is fully remote. Duties & Responsibilities Lead human-centered design workshops and journey mapping sessions to identify user needs, service touchpoints, and workflow pain points across CMA mission areas. Translate qualitative insights into personas, use cases, and user stories that guide interface development and modernization planning. Create wireframes, mockups, and interactive prototypes to rapidly test concepts with stakeholders and refine design direction. Design and implement responsive, accessible, and mobile-ready front-end interfaces that meet DoD standards and WCAG 2.1 accessibility requirements. Collaborate closely with business analysts, system architects, and developers to ensure UX design aligns with system architecture, security, and performance objectives. Support iterative design and feedback cycles, integrating user input through focus groups, usability testing, and sprint reviews. Document and present UI/UX design artifacts including style guides, component libraries, and usability reports for review and approval. Apply human-centered and data-driven design methodologies to improve workflow efficiency, reduce cognitive load, and increase mission usability. Conduct A/B testing and UX performance benchmarking, identifying opportunities for continuous improvement. Ensure designs accommodate low-bandwidth and field conditions, optimizing for reduced image sets, caching, and limited connectivity environments. Contribute to the creation of in-application help tools and guided experiences to improve learnability and reduce training burden. Mentor junior designers and ensure design consistency across all applications and task areas.

Qualifications

Clearance Requirement: Must hold an active Secret clearance. Education: Bachelor’s degree in Human-Computer Interaction, Design, Computer Science, or related field. Experience: Minimum 10 years of experience in user experience design, interface development, or human-centered design for large-scale enterprise or defense systems. Demonstrated success leading workshops, user research, and prototyping for digital transformation or modernization projects. Technical Knowledge: Mastery of design tools such as Figma, Adobe XD, Sketch, or Axure RP. Familiarity with Agile and DevSecOps environments, integrating UX into iterative development pipelines. Experience designing for AWS GovCloud or similar secure hosting environments. Knowledge of HTML5, CSS3, JavaScript frameworks (React, Angular) for front-end collaboration. Understanding of DoD accessibility, cybersecurity, and UX standards (DoDAF, Section 508, CC SRG). Certifications (Preferred): Certified Usability Analyst (CUA) or equivalent HCD credential. AWS Cloud Practitioner or equivalent cloud design certification. UX Design or Human-Centered Design certificate (Nielsen Norman Group, IDEO U, or similar). Skills: Strong communication and facilitation abilities in cross-functional settings. Expertise in turning complex requirements into simple, intuitive user experiences. Demonstrated ability to lead design teams and manage stakeholder expectations. Excellent visual design sense with attention to clarity, consistency, and performance. Our Equal Employment Opportunity Policy EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.