[Hiring] Contracting, Credentialing & Billing Specialist @Understood Care
Role Description Understood Care is seeking a detail-oriented and highly organized Contracting, Credentialing & Billing Specialist to support our provider operations. This role is critical in ensuring providers are properly contracted, credentialed, and reimbursed in a timely and accurate manner. The ideal candidate is proactive, organized, and comfortable managing multiple workflows simultaneously.
Key Responsibilities
Contracting & Credentialing
- Manage end-to-end provider contracting and credentialing processes
- Prepare, submit, and track credentialing applications with payers
- Maintain accurate and up-to-date provider records and documentation
- Monitor credentialing timelines and proactively follow up with payers
- Support re-credentialing and ongoing compliance requirements Billing Support
- Assist with billing setup for newly credentialed providers
- Support claim submission, tracking, and follow-up as needed
- Identify and help resolve basic billing issues or discrepancies
- Coordinate with internal teams to ensure accurate provider data Administrative & Compliance Support
- Maintain organized documentation in internal systems
- Ensure compliance with payer, state, and organizational requirements
- Communicate effectively with internal teams and external partners Qualifications
- 2–5 years of experience in healthcare contracting, credentialing, licensing and billing
- Familiarity with payer portals and credentialing processes
- Strong attention to detail and organizational skills
- Ability to manage multiple deadlines in a fast-paced environment
- Excellent written and verbal communication skills
- Experience with healthcare administration systems is a plus Benefits
- Full-time W-2 employment
- Competitive hourly pay ($20–$25/hour)
- Collaborative and supportive team environment
- Opportunity to grow within a mission-driven healthcare organization Company Description Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies, pairing each person with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human. Apply To this Job