Inside Sales – B2C

Job Description:

• Perform consultative sales of the NOA product to B2C customers within our existing base in Brazil;
• Optimize filtering and prospecting to capture potential B2C leads;
• Execute the complete sales cycle: prospecting, scheduling, product demonstrations, follow-up and closing;
• Contribute to achieving the area’s KPIs and targets;
• Map current product usage by customers to identify opportunities to improve their outcomes, focusing on loyalty and retention;
• Escalate technical issues to the support team to ensure the product works properly for the customer.

Requirements:

• Experience with short B2C sales cycles (preferably in the technology or healthcare sector)
• Practical experience applying structured sales methodologies such as SPIN Selling, BANT, NEAT Selling, SNAP Selling, etc.
• Experience in all stages of the sales funnel, from prospecting to closing
• Familiarity with CRMs (HubSpot, Salesforce or similar)
• Ability to conduct product demonstrations in a clear and concise manner
• Organization, discipline and strong pipeline management skills
• Comfort with technology, knowledge of AI and ability to present technical arguments
• Results-oriented profile with high adaptability and a focus on expansion targets
• Knowledge of customer retention best practices is a plus.

Benefits:

• Time-bank (flexible hours that can be taken as time off later)
• Home office allowance
• Meal voucher (can be substituted for a grocery/food voucher or split 50/50, same total value)
• Medical, dental and group life insurance
• Childcare assistance
• iFeel app for emotional support
• Gympass for you and up to 3 dependents
• Pet plan to extend care to your pet
• Creditas benefits: access to payroll-deductible loan network
• Stock options - eligible after 6 months with the company
• Birthday day off so you can celebrate as you prefer
• Partnerships club with discounts and agreements with educational institutions (universities and language schools)
• Special leave: 10 days for the death of a close family member; 2 days for pet bereavement; 7 days for marriage; parental leave: 30 days for fathers and 6 months for mothers
• Referral program offering up to R$600 per referral who remains with us for more than 6 months.