Lead Business Analyst
We are looking to hire a Lead Business Analyst Based in Thessaloniki (Hybrid Role)|Position Code: LBA - 0626 About VIPA VIPA is a European multinational company, based in Lausanne, Switzerland, with a rapidly expanding Paper and Board Division and a leading position in the global recycling and recovered material trading.We are seeking a Lead Business Analyst to drive strategic analysis and process transformation across our operations. In this senior leadership role, you will guide a team of analysts, own the end-to-end requirements lifecycle, and act as the primary bridge between executive stakeholders and delivery teams. Your work will directly shape how our business operates and grows. Why VIPA? For us, each and every team member is special and important, and this is the reason why we invest in education, training, personal and professional growth. We offer great working conditions in a multinational environment, in a dynamic and fast-growing company. Key Responsibilities Lead and mentor a team of Business Analysts, setting standards, reviewing deliverables, and supporting professional development. Own the full requirements lifecycle — from stakeholder engagement and discovery through to sign-off, delivery, and post-implementation review. Drive large-scale business transformation initiatives across sales, procurement, warehousing, and distribution. Serve as the primary point of contact for C-level and senior stakeholders, translating strategic goals into actionable business and system requirements. Oversee the implementation, enhancement, and optimisation of ERP, WMS, and related enterprise systems. Define and enforce BA methodologies, frameworks, and best practices across the organisation. Lead complex UAT cycles, change management activities, and end-user training programmes. Produce executive-level reports, business cases, and ROI analyses to support strategic decision-making. Proactively identify operational inefficiencies and lead cross-functional improvement initiatives. Manage multiple concurrent projects, balancing scope, risk, and delivery timelines.
Required Qualifications
Bachelor's degree in Business Administration, Information Systems, Supply Chain, or a related field; Master's degree is a plus. 5+ years of experience as a Business Analyst, with at least 2 years in a lead or senior capacity. Proven experience in wholesale, distribution, logistics, or supply chain environments. Deep expertise in ERP systems (SAP, Microsoft Dynamics, or equivalent) and WMS platforms. Demonstrated ability to lead teams, manage stakeholders at all levels, and drive organisational change. Exceptional analytical, problem-solving, and critical thinking skills. Outstanding communication and presentation skills in English; ability to convey complex ideas clearly to both technical and non-technical audiences. Experience managing multiple priorities and delivering results in a high-pressure, fast-paced environment. Desired Qualifications Experience with TMS (Transport Management Systems) or EDI integrations. Knowledge of Lean, Six Sigma, or other process improvement methodologies. Familiarity with data modelling and advanced analytics. Business Analysis certification (CBAP, PMI-PBA) or Project Management certification (PMP, PRINCE2). Experience with Agile and hybrid delivery frameworks. What we offer Competitive salary, according to experience and qualifications - Salary range will be disclosed prior to first interview Private health insurance Excellent working conditions in a multinational environment Flexible working schedule - possibility of working 100% remote or working from home for some days of the week Continuous training Opportunities for professional and personal development. Wellness & psychological support service