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Lead Response & Setter Specialist — Fashion Industry (US Company, Global Lead Pool)

Work from home Full-time role Hiring

Job Description: Fashion Equity Firm (FEF) is a US-based, done-for-you fashion brand development and consulting company helping apparel founders worldwide build, fund, and scale their brands. We're looking for a contractor or contracted team to manage immediate lead follow-up, qualify applicants, and book discovery calls with our founder. About the role: Leads come in via application form from prospects around the world (US, UK, Europe, Africa, and beyond). We need someone — or a team — who can call/contact applicants immediately after they apply, while interest is highest. Given the global nature of our leads, we're open to working with a contractor who has multiple trained team members to ensure coverage across time zones, as long as quality, tone, and process are consistent across everyone involved. What you'll do: Respond to and call new applicants immediately upon form submission, regardless of time zone Have genuine, personable conversations — this is relationship-building, not a hard sell Prequalify leads based on budget (typically $5,000–$7,500+), goals, timeline, and fit using our framework Book qualified prospects onto discovery/alignment calls with our founder Manage Instagram comment/DM engagement as a secondary channel Log every interaction, lead status, and outcome in our CRM (Salesmate) — accurate reporting is non-negotiable Meet and maintain agreed-upon closing/booking ratios What we're looking for: Genuine knowledge of or background in the fashion industry — you should understand the world our clients live in (apparel brands, production, sourcing, branding) well enough to speak credibly Experience as a setter, sales development rep, or similar in high-ticket coaching/consulting Warm, friendly, personable communication style — prospects should feel cared for, not sold to Strong spoken and written English Ability to respond and call leads quickly (often within minutes of application) CRM proficiency (Salesmate experience a plus, but trainable) If applying as a company/team: ability to train multiple support leaders to the same standard, with a point of contact for quality oversight What we offer: Competitive monthly rate based on experience and team size Performance bonuses tied to booked calls and closing ratios Full training, scripts, qualifying framework, and brand voice guide Long-term partnership potential for the right fit To apply: Tell us about your fashion industry background or experience, your (or your team's) setter experience, your availability across time zones, and your familiarity with CRM reporting. If applying as a company, include team size and how you train/manage quality across reps.

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