Medical Scribe (Hybrid/remote AZ Residents Only)

Medical Scribe (Full-time in Primary Care Setting) We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At Oak Street Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time. The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Responsibilities:

• Documenting Patient Encounters 80%
• Clinical Documentation Improvement 10%
• Administrative support for your provider and care team 10%

What we're looking for: Knowledge:

• Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience
• Prior clinical experience, including shadowing and/or volunteering
• Prior scribe or transcription experience

Skills:

• Advanced listening and communication skills
• Strong computer literacy and ability to learn new technical workflows
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve

Abilities:

• Ability to adapt to new workflows and to quickly learn new concepts and skills
• Ability to type 70+ words per minute
• Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style
• Ability to be a self-starter within your role scope
• Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.)
• Ability to commit to at least 1 year in role (2+ is ideal)
• Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times
• Compliance with hospital and Oak Street Health policies, including HIPAA
• US work authorization

Behaviors:

• Competent
• Dependable
• Inclusive
• Seamless
• Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Why Oak Street Health? Oak Street Health is on a mission to 'Rebuild healthcare as it should be', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission. Oak Street Health Benefits:

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.