Nurse Navigator – (Remote)

Company Overview Join an innovative startup health plan based in Wisconsin that is revolutionizing healthcare and empowering companies to combat the relentless rise in healthcare costs. Our mission is to provide accessible, high-quality healthcare solutions while driving down costs for businesses over 50 employees in the Midwest. As part of our small yet dynamic team, you'll have the opportunity to make a significant impact in shaping the future of healthcare in our beautiful state, which currently ranks top 5 in the highest healthcare costs in the country. Position Overview We are in search of a Nurse Navigator to join our dynamic healthcare team within the innovative setting of a startup. In this role, the Nurse Navigator will operate primarily in a remote capacity, offering indispensable assistance to patients as they navigate intricate healthcare systems. We require a candidate with robust clinical expertise, exceptional communication abilities, and a heartfelt dedication to patient well-being. Acting as a guiding beacon through their healthcare journey, the Nurse Navigator holds a pivotal position in ensuring patients receive the precise care and support they require. By championing patient advocacy and fostering a culture of cost-conscious care, the Nurse Navigator becomes a catalyst for positive transformation. This transformative impact extends to enhancing patient outcomes, streamlining care delivery, and furthering our mission of delivering top-tier healthcare services at optimal value. We are seeking a Nurse Navigator who embodies adaptability and agility, embracing change and uncertainty as catalysts for personal and professional development. With resilience and flexibility, the Nurse Navigator adeptly navigates the ever-evolving healthcare landscape, harnessing technological advancements, and aligning with organizational objectives to drive innovation and foster continuous improvement.

Key Responsibilities

• Patient Advocacy Serve as a primary point of contact and advocate for patients navigating the healthcare system remotely.
• Care Coordination Collaborate with healthcare providers, specialists, and other stakeholders to coordinate patient care effectively.
• Communication Maintain clear and timely communication with patients, caregivers, and healthcare professionals via phone, email, and teleconferencing platforms.
• Documentation Ensure accurate and thorough documentation of patient interactions and their plan of care in our proprietary app.
• Resource Referral Facilitate referrals to preferred providers, community resources, and additional healthcare services as needed.
• Compliance Adhere to all relevant healthcare regulations, policies, and protocols, ensuring compliance with HIPAA and other privacy laws.
• Professional Development Stay updated on current healthcare trends, best practices, and evidence-based guidelines through ongoing education and training.

Qualifications

• Registered Nurse (RN) License Active and unrestricted RN license in the state of Wisconsin.
• Clinical Experience Minimum of 2 years of clinical experience in a healthcare setting, preferably in areas such as medical-surgical, primary care, or case management.
• Computer Proficiency Proficiency in using electronic health record (EHR) systems, Microsoft Office Suite, and other relevant software applications.
• Passion for the Mission Alignment with the mission, values, and goals of the startup. A genuine passion for making a positive impact in healthcare and improving patient outcomes is motivating and fosters dedication to the organization's mission.
• Communication Skills Excellent verbal and written communication skills, with the ability to effectively interact with diverse patient populations and healthcare professionals.
• Critical Thinking Strong critical thinking and problem-solving abilities, with the capacity to assess complex healthcare situations and find appropriate options for the patient based on their health plan.
• Empathy and Compassion Demonstrated empathy, compassion, and sensitivity to patients' emotional and psychological needs.
• Time Management Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities efficiently.
• Entrepreneurial Spirit A mindset that thrives on innovation, creativity, and risk-taking. Ability to think outside the box and contribute ideas to drive the growth and success of the startup.
• Resourcefulness Ability to accomplish goals with limited resources and find creative solutions to overcome constraints. Making the most of available tools, technologies, and networks is essential.
• Collaborative Mindset Willingness to work collaboratively with cross-functional teams, share knowledge, and contribute to a supportive and inclusive work culture. Collaboration and teamwork are vital for success in a startup setting.
• Fast Learner Rapidly acquire new skills, knowledge, and industry Apply To this Job