Oracle HCM - HR Help Desk Implementation Consultant
Oracle HCM - HR Help Desk Implementation Consultant Required Skills Oracle Fusion Cloud Oracle Fusion HR Help Desk
Job Description
Job Title: Oracle HCM - HR Help Desk Implementation Consultant Job Type: Full-Time Location: Remote Job Summary Join our team as an Oracle HCM - HR Help Desk Implementation Consultant, where you will drive the successful deployment and optimization of Oracle Fusion HR Help Desk solutions for a large public accounting firm. You will be instrumental in elevating our HR service delivery, leading complex enterprise projects, and ensuring seamless employee experiences. This is a unique opportunity to work fully remotely, collaborating with stakeholders and technical teams to deliver high-impact results.
Key Responsibilities
- Lead end-to-end implementation of Oracle Fusion HR Help Desk, aligning solutions with our organizational objectives and project timelines.
- Collaborate with HR, IT, and business stakeholders to gather, analyze, and document both functional and technical requirements for HR case management and self-service platforms.
- Configure Oracle Fusion HR Help Desk, including workflows, SLAs, templates, categories, and automated processes, ensuring optimal system performance.
- Integrate HR Help Desk with other Oracle Fusion Cloud modules and third-party applications utilizing Oracle Integration Cloud (OIC), REST APIs, and middleware.
- Develop and execute comprehensive test plans, conducting unit, integration, and user acceptance testing to guarantee solution integrity.
- Facilitate user training and create robust documentation to support HR agents and business partners through the transition.
- Manage change activities, oversee data migration from legacy systems, and provide hypercare post-launch to drive continuous improvement.
Required Skills and Qualifications
- Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
- 5+ years of HR technology implementation experience, including 2+ years with Oracle Fusion Cloud applications.
- Proven expertise in Oracle Fusion HR Help Desk or similar HR case management systems.
- In-depth knowledge of HR business processes and employee service delivery best practices.
- Strong analytical, project management, and problem-solving skills with an ability to translate business needs into technical solutions.
- Hands-on experience with system configuration, workflow design, and integrations using Oracle Cloud tools.
- Exceptional written and verbal communication skills, with an emphasis on clear documentation and cross-functional collaboration.
Preferred Qualifications
- Oracle Cloud HCM certification in HR Help Desk or related modules.
- Familiarity with Oracle Integration Cloud (OIC), REST/SOAP APIs, and middleware platforms.
- Experience with Agile or Waterfall project management methodologies in large, global organizations.
#J-18808-Ljbffr Salary: USD 43200 - 72000 per year Experience: 5 years required