Portfolio Property Manager
About the Role
We are seeking a Portfolio Property Manager to oversee a portfolio of residential communities, including condominiums, cooperatives, and homeowners associations (HOAs). This role acts as the primary liaison between Boards of Directors, residents, vendors, and internal teams, ensuring each property operates efficiently, remains compliant, and maintains strong financial and physical performance. This is an ideal opportunity for a relationship-driven, highly organized property management professional who thrives in a fast-paced, multi-property environment. Location & Work Environment
- Must be based in New York
- Flexible work model (remote + optional office use)
- Local travel required to properties and client meetings
- Evening board meetings as needed
Key Responsibilities
Board & Community Management
- Serve as the primary point of contact for Boards of Directors and residents
- Lead and facilitate board meetings, annual meetings, and special meetings
- Prepare and distribute agendas, board packages, minutes, and management reports
- Advise boards on operations, governance, policies, and best practices
Financial Oversight
- Develop and manage annual budgets, reserve plans, and forecasts
- Review monthly financial statements, monitor expenses, and track delinquencies
- Support special assessments, capital planning, and financing initiatives
- Ensure accurate financial reporting and timely vendor payments
Property Operations & Maintenance
- Oversee day-to-day operations across multiple communities
- Manage vendor relationships and service contracts (landscaping, maintenance, security, etc.)
- Solicit bids, evaluate proposals, and recommend vendors
- Coordinate capital improvement projects, inspections, and preventative maintenance
Compliance & Administration
- Ensure compliance with HOA/condo governing documents, NY regulations, and insurance requirements
- Manage violations, enforcement processes, and documentation
- Maintain organized records of contracts, policies, and legal correspondence
Resident Experience & Communication
- Respond to resident inquiries with professionalism and urgency
- Create and distribute community communications, notices, and updates
- Build strong relationships and foster positive community engagement
Qualifications
Required:
- 1–3+ years of experience in property management (HOA, condo, or co-op)
- Experience managing multiple properties or a portfolio
- Strong knowledge of building operations, maintenance, and community governance
- Excellent communication, organization, and stakeholder management skills
- Ability to work independently and prioritize across multiple deadlines
- Proficiency with property management software and Microsoft Office
Preferred:
- CMCA, AMS, or similar certification
- Experience with budgeting, reserves, and capital projects
- Medical, Dental, and Vision Insurance
- Employee contribution required
- Eligibility after 90 days
- IRA with company match after employment in two consecutive calendar years