Product Operations Associate
This is a remote position. Company: SOLO Network (SPARKPLUS Technologies) Role: Product Operations Associate Salary: ₹15,000 – ₹18,000 per month About SOLO Network SOLO Network is a skills-first credentialing platform enabling institutions, employers, and learners to build verifiable skill pathways through badges and structured learning journeys. The platform bridges learning and real-world outcomes by aligning credentials with career progression. Job Description: This role operates across both B2B (institutions, employers) and B2C (learners) sides of the platform. As a Product Operations Associate, you will help design and implement badge strategies for organizations while ensuring learners are effectively engaged and progressing through structured skill pathways. The role requires ecosystem thinking — understanding how institutional goals, employer requirements, and learner journeys connect to drive measurable outcomes.
Key Responsibilities
B2B – Client Onboarding & Strategy
- Support onboarding of institutions and employers onto SOLO Network
- Design badge and credential strategies aligned with workforce or learning objectives
- Structure programs into clear skill pathways and career tracks
B2C – Learner Journey Design
- Map learning programs into engaging, outcome-driven learner journeys
- Ensure badges reflect real skill progression and career milestones
- Improve learner experience across onboarding, progression, and completion
Feature Enablement & Adoption
- Recommend platform features based on client use cases
- Guide clients in implementing badges, pathways, and engagement mechanisms
- Act as a translator between product capabilities and real-world use cases
Engagement & Performance Monitoring
- Track both client-level and learner-level engagement
- Identify drop-offs in learner journeys and adoption gaps in clients
- Suggest improvements to increase completion rates and platform usage
Outcome & Impact Tracking
- Help define success metrics across institutions and learners
- Ensure learning translates into credentials and credentials into outcomes
- Support reporting and insights for continuous improvement
Requirements
Requirements
- Strong structured thinking and problem-solving mindset
- Ability to understand both business needs (B2B) and user experience (B2C)
- Good communication skills with the ability to explain concepts clearly to different stakeholders
- Interest in EdTech, skill development, or workforce ecosystems
- Comfortable working with data, dashboards, and basic analytics
- Proactive attitude with an ownership mindset
Benefits
Benefits
- Hands-on experience in building and scaling a two-sided platform
- Exposure to credentialing systems, skill frameworks, and workforce transformation
- Direct involvement in client strategy, product adoption, and learner engagement
- Opportunity to work closely with founders and contribute to core platform growth
- Real experience in understanding how learning connects to career outcomes