QA Engineer

We’re Terminalfour – Nice to meet you. Terminalfour is the leading digital engagement and web content management platform for universities and colleges. We work with over 250 higher education institutions helping them to drive student recruitment, retention, alumni fundraising, and research promotion by maximizing the impact of their digital and content strategies. We are a fully remote company, providing all the tools you need to work seamlessly from home, including a laptop, monitors, and a desk. Prefer to use your own equipment? Our Bring Your Own Device policy gives you that flexibility. At Terminalfour, your wellbeing matters. We offer 30 days of annual leave, flexible working hours, and access to our Employee Assistance Programme and Wellbeing Platform which supports health, wellbeing, and short-term counselling for employees and their families. We are also committed to your growth; access continuous learning via the Terminalfour and DCM Learning Hub, technical training platforms, and AWS certification support—all paid by us The Role Working as part of an Agile product team on a remote basis, you will ensure the highest standards of quality across Terminalfour's product set through a blend of exploratory testing, automation development, and cross-team collaboration. You are passionate about quality throughout the full development lifecycle and bring a modern, AI-augmented approach to test creation and gap analysis.

Responsibilities

Conduct structured exploratory testing sessions to uncover defects, usability issues, and edge cases beyond scripted test coverage Design, develop, and maintain automated test suites Leverage AI-powered tools (Kiro) to accelerate test script generation, improve coverage, reduce manual effort Analyse existing test coverage, identify gaps in functional, regression, and performance testing, and propose strategies to close them Develop test plans, guidelines, and requirements that provide clear visibility into testing scope and approach Produce complete, thorough bug reports Work closely with developers, product owners, and project personnel to understand requirements, align on priorities, and advocate for the end-user perspective Manage and maintain QA infrastructure on AWS Construct high-level QA status reports and performance trend analyses for stakeholders Requirements 3+ years of quality assurance experience Demonstrable exploratory testing experience with structured session-based approaches Hands-on experience with at least one automation testing framework Experience using AI-powered tools to generate, refine, or augment automated tests Good understanding of software testing methodologies Ability to work independently and take initiative, as well as collaborate within a team High attention to detail and excellent problem-solving skills Excellent communication skills, fluent English (spoken and written) Hands-on experience with Jira Strong Advantage Passion for staying current with emerging QA tools and AI-driven testing approaches Experience testing CMS platforms or complex web applications At Terminalfour, we look for people who are passionate, curious, and driven to make an impact. If you enjoy solving problems, innovating, and working in a supportive environment, you’ll feel at home here. Our recruitment process is clear and straightforward, with an application form and some questions, technical test (for technical roles), and Zoom interviews with HR and the Hiring Team. If this role excites you, we'd love to hear from you! Terminalfour is an equal opportunity employer. We do not require Recruitment Agency assistance with this role, thank you.