[Remote] Account Manager
Note: The job is a remote job and is open to candidates in USA. Codekeeper is a remote-first company focused on revolutionizing software escrow for the cloud era. As an Account Manager, you will drive inbound sales growth, identify new leads, and provide excellent customer service while showcasing the benefits of the SaaS Source Code Escrow platform.
Responsibilities
- Advising customers on potential solutions and building strong relationships through excellent customer service
- Preparing email sequences and promptly responding to customer emails in a professional manner
- Identifying and contacting new leads through inbound channels, following up via email or phone
- A/B testing different approaches to optimize results and improve conversion rates
- Conducting online platform demos to showcase our products' benefits and features
- Creating and negotiating offers to close deals with potential customers
- Upselling to active customers by identifying additional value and benefits
Skills
- 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets
- Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers
- Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions
- Comfortable using a variety of technology platforms and tools
- Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines
- Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure
- Enjoy giving online demos
- Experience working with diverse companies and industries
Benefits
- Enthusiastic and fun colleagues
- Startup mentality and opportunities
- Regular team activities and collaborations
- A mindful onboarding process with ramp-up and learning time
- A team that listens and values open communication
- Direct feedback and the opportunity to make a real impact
Company Overview