[Remote] Account Manager - SMB
Note: The job is a remote job and is open to candidates in USA. Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. They are seeking an Account Manager for SMB to identify upselling opportunities and manage the full sales cycle while ensuring outstanding customer service and collaboration with internal teams.
Responsibilities
- Identify and execute upselling and cross-selling opportunities with existing customers
- The Account Manager position is a quota-carrying position; you will own the full sales cycle, managing your own account pipeline and contributing to the team’s pipeline
- Becoming a product expert
- Analyze customer data to identify expansion opportunities
- Be the face of the company – Connecteam is known for our outstanding customer service and approach
- Collaborate with SDR and CSM teams to ensure a seamless customer experience
- Influence the product based on customers' demands and needs
- Manage multiple tasks and projects in a fast-paced and high-pressure environment
- Initiative, independence and ownership
Skills
- 1-2 years of experience as an Account Manager/Account Executive at a SaaS company - MUST
- Energetic, positive, and motivated - MUST
- Strong record of closing deals and over-achieving monthly quotas
- Strong customer relationship skills and the ability to interact with individuals at all levels in an organization
- Ability for self-learning and highly independent
- Strong team player with excellent communication and collaboration skills
- Ability to thrive in a high-pressure and busy work environment
- Working remotely from 9:00 AM to 6 PM Monday-Friday
Benefits
- Medical coverage.
- Insurance plan.
- 401K
- Paid time off for vacation, sick days.
Company Overview