[Remote] Automations and AI Integration Expert (Permanent AU Dayshift, Remote\/WFH \- Philippines \- AU Legal industry)
Note: The job is a remote job and is open to candidates in USA. GetMyCourse is a company in the legal industry seeking an Automations and AI Integration Expert. The role involves designing, building, and deploying automation systems to enhance operational efficiency and decision-making while ensuring confidentiality and quality control.
Responsibilities
- Design and implement automation workflows to eliminate repetitive manual tasks and reduce avoidable errors
- Integrate AI tools and large language models, including OpenAI, Claude, Gemini and similar platforms, into appropriate business processes
- Build intelligent solutions for document processing, drafting support, reporting, internal communications, task triage and knowledge retrieval
- Develop AI-powered assistants, chatbots, intake tools and workflow automations subject to privacy, confidentiality and quality-control requirements
- Create prompt libraries, reusable workflow templates and governance processes for safe and consistent AI use
- Build and maintain internal tools, web apps and automation systems that solve real operational problems
- Develop APIs and integrate multiple platforms, including CRM, project management, email, finance, marketing and document-management systems
- Customize and extend existing systems to improve efficiency, usability and reporting
- Own the full development lifecycle, including scoping, planning, development, testing, deployment, documentation and optimization
- Troubleshoot integration issues and maintain reliable automations with appropriate alerting and error-handling
- Create end-to-end workflows using Zapier, Make, n8n, or comparable automation platforms
- Connect business systems such as email, calendars, CRM, file storage, task management, accounting and client communication platforms
- Optimize automation pipelines for reliability, security, scalability and maintainability
- Document workflows clearly so they can be audited, improved and maintained over time
- Support onboarding and offboarding workflows connected to user access, permissions and automation dependencies
- Build dashboards and automated reporting systems that give leadership clear visibility over key metrics and workflow performance
- Design data pipelines to track operational data, KPIs, lead sources, task completion, bottlenecks and performance trends
- Support data-driven decision-making by producing accurate, timely and understandable reports
- Improve data quality by reducing duplicate entry, inconsistent records and manual reporting errors
- Apply best practices in data security, privacy, access control and system integrity
- Ensure automations are designed with appropriate human review points, particularly where legal, financial, client or confidential information is involved
- Maintain documentation of tools, credentials, dependencies, data flows and known risks
- Recommend sensible governance for AI use, including prompt standards, recordkeeping, review processes and restrictions on sensitive information
Skills
- 3-5+ years experience in automation, software development, systems integration or a closely related role
- Strong proficiency in at least one programming language, preferably Python or JavaScript/Node.js
- Hands-on experience with automation tools such as Zapier, Make, n8n or similar platforms
- Experience integrating APIs and working with RESTful services, webhooks and data transformations
- Familiarity with AI/LLM tools, including OpenAI, Claude, Gemini and prompt design
- Experience with databases, including SQL or NoSQL, and sound data-handling practices
- Ability to diagnose business problems and convert them into simple, practical technical solutions
- Excellent communication skills, including the ability to explain technical concepts clearly to non-technical users
- Experience with Claude automation, coding workflows, collaborative work platforms and connecting MCP servers or comparable tool ecosystems
- Experience in legal, professional services, SaaS, BPO, outsourcing or service-based industries
- Familiarity with platforms such as Xero, HubSpot, Salesforce, Zoho, Smokeball, Microsoft 365, Google Workspace, Airtable or similar systems
- Experience with no-code or low-code tools, including Bubble, Webflow, Airtable and comparable platforms
- Knowledge of AI agents, retrieval-augmented generation (RAG), vector databases, advanced prompt engineering or document intelligence workflows
- Experience building dashboards in Power BI, Looker, Tableau or similar reporting tools
- Mobile or web app development experience, including React, Flutter or comparable frameworks
Company Overview