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[Remote] Director of Product Management, AI Evals

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal. They are seeking a Director of Product Management to lead the AI Evaluation module, focusing on how engineering teams measure, validate, and improve AI applications in production.

Responsibilities

  • Design AI-assisted experiences for eval authoring, failure analysis, and remediation recommendations
  • Own the vision, strategy, roadmap, and P&L for Harness's AI Evals module
  • Partner with engineering to deliver scalable, differentiated solutions that developers love
  • Work closely with GTM teams (sales, marketing, customer success) on positioning, adoption, and revenue growth
  • Engage directly with customers to shape the roadmap, improve adoption, and ensure measurable business impact
  • Drive competitive positioning and track product metrics

Skills

  • 8+ years of product management experience, including AI/ML technologies, developer tooling, or platform products
  • Experience owning business outcomes including strategy, positioning, and revenue impact
  • Strong communication and stakeholder management skills across product, engineering, and GTM teams
  • Obsessed with customer success and outcome-driven
  • Strong understanding of: LLM evaluation methodologies, CI/CD pipelines and developer workflows, AI observability, monitoring, and quality assurance, Agentic AI systems and the unique evaluation challenges they present
  • Experience building AI/ML evaluation or observability platforms at scale
  • Experience in building products from the ground up
  • Familiarity with prompt engineering, fine-tuning pipelines, and dataset versioning
  • Exposure to AI governance, responsible AI frameworks, or automated remediation
  • Cloud-native and enterprise SaaS experience

Benefits

  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Flexible work schedule
  • Employee Assistance Program (EAP)
  • Flexible Time Off and Parental Leave
  • Monthly, quarterly, and annual social and team building events
  • Monthly internet reimbursement

Company Overview

  • Harness provides a software delivery platform that helps engineering teams build, deploy, and operate applications through a set of tools. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is http://harness.io.
  • Company H1B Sponsorship

  • Harness has a track record of offering H1B sponsorships, with 8 in 2026, 31 in 2025, 22 in 2024, 10 in 2023, 36 in 2022, 6 in 2021, 21 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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