[Remote] Field Technician
Note: The job is a remote job and is open to candidates in USA. TD SYNNEX is seeking a Field Service Technician to ensure clients' technology operates smoothly. In this role, you will diagnose, repair, and maintain computer hardware systems at customer locations, while also providing excellent on-site support and maintaining positive client relationships.
Responsibilities
- Diagnose, troubleshoot, and repair computer hardware and system components in line with manufacturer specifications
- Replace defective parts and perform hardware installations and upgrades
- Collect and communicate technical data to support teams for escalations and project planning
- Follow established service procedures, documentation standards, and daily administrative processes
- Deliver excellent on-site support and maintain positive client relationships
Skills
- 1–2 years of experience in IT support, field services, or hardware repair
- Ability to diagnose, repair, test, and replace hardware components confidently
- Valid Driver's License with a clean driving record
- Access to a reliable personal vehicle (mileage reimbursed)
- CompTIA A+, Network+, or equivalent OEM certifications
- Experience working in customer-facing technical roles
- Strong working knowledge of: Computer systems and operating systems
- Strong working knowledge of: Networking hardware and cabling standards
- Strong working knowledge of: Servers, data center equipment, and power supplies
Benefits
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
- Mileage reimbursed
Company Overview