[Remote] Head of Growth
Note: The job is a remote job and is open to candidates in USA. PolyAI is a company that automates customer service through lifelike voice assistants. They are seeking a Head of Growth to lead their growth strategy, build a high-performing growth engine, and develop programs that drive awareness, engagement, and revenue.
Responsibilities
- Lead PolyAI's growth strategy across web, paid media, demand generation, lifecycle, and builder/PLG activation
- Build and scale a high-performing growth engine that drives awareness, engagement, pipeline, and revenue
- Own the website as a strategic growth asset: positioning, buyer journeys, conversion, and experimentation
- Set the paid media strategy and investment model across channels, with clear accountability for performance and efficiency
- Lead named-account ABM and precision-marketing programs with defined plays, signals, and orchestration, alongside Product Marketing and Sales
- Build lifecycle and nurture programs that support acquisition and expansion
- Establish a rigorous operating cadence, including pipeline reporting by stage, source, and segment
- Use data to decide where to invest, where to improve, and where to stop
- Hire, develop, and lead a strong team
Skills
- 10 to 12+ years in B2B / B2C2B demand generation and growth
- Experience at a Tier-1 startup backed by Tier-1 VCs, helping take organizations from $100M to $200M+
- Both PLG and sales-led (SLG) experience, including the transition from product-led to sales-led, and demand generation across multiple segments
- A track record of named-account and precision-marketing programs that produced attributable pipeline
- A point of view on attribution that goes beyond last-touch
- Experience building or rebuilding a lifecycle program end to end
- Comfort owning web and conversion as your own surface
- The discipline to kill underperforming channels rather than hedge
- Strong cross-functional credibility with Sales, Product Marketing, and Finance
- A builder's mindset: a desire to automate, to become AI-fluent on the edge of the market, and to ship leverage rather than delegate it
- Experience with vertical campaigns or developer marketing is a plus
Benefits
- Participation in the company27s employee share options plan
- Comprehensive health coverage for you and your loved ones
- Life Insurance
- STD and LTD
- The opportunity to contribute to the company's 401k plan
- Flexible PTO policy + 11 designated company holidays
- Annual learning and development allowance
- We27re all about making WFH work for you - that27s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
- Enhanced parental leave
- Company-funded fertility and family-forming programmes
- Menopause care programme with Maven
- Sabbatical Program: 5-week paid sabbatical available after 5 years of employment
- Annual bonus tied to both personal and company OKRs
- Equity, giving you the opportunity to share in the company's long-term success
Company Overview