Remote Medical Intake Specialist/Mi
Remote Medical Management Intake Specialist Remote (Candidates must reside in Michigan) 6 months (possible extension) 20-23.00 an hour + 9 PTO days They will be 100% remote 6-month position only. Candidate may be required to work rotating Saturdays and Holidays. Work Hours
- Schedule Full-time, 40 hours per week
- Hours Monday through Friday, 800 AM to 500 PM
- Flexibility Schedules will include some Saturdays, Sundays, and Holidays; overtime may be necessary Required Skills and Experience
- Minimum of 2 years of experience in a healthcare, insurance, or related field
- High school graduate and college or university experience
- Medical terminology knowledge or a medical background is required
- Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization procedures
- Customer service experience is required
- Strong phone skills with experience handling inbound and outbound calls
- Experience with healthcare management software and databases
- Excellent verbal and written communication skills
- Ability to explain complex information in a clear and concise manner
- Strong problem-solving skills with the ability to analyze data and identify trends
- Attention to detail and accuracy in all work
- Ability to work collaboratively with cross-functional teams
- Demonstrated ability to build and maintain positive relationships with colleagues, clients, and stakeholders Highly preferred
- Two years of college or associate level degree equivalent
- Experience with providing high quality, provider focused servicing to facilities and doctors
- Work collaboratively as a team member with peers and nurses
- Concisely and accurately enter documentation into Care Advance
- Effectively engage over the phone via both inbound and outbound with providers
- Process provider requests as needed
- Acts as providers first trusted source for UM Prior Auth programs
- Assign faxes to designated staff
- Process requests for compliance inquiries
- Access various UM department mailboxes and voicemail as needed
- Ability to function independently
- Critical Thinking
- Bi-Lingual/Spanish Remote Skills Claims Management, Claims Processing, Communication Skills, Compensation and Benefits, Cross-Functional, Customer Relations, Customer Support/Service, Data Analysis, Detail Oriented, Fax Machines, Health Insurance, Healthcare Software, High School Diploma, Medical Terminology, Multilingual, Nursing, Presentation/Verbal Skills, Problem Solving Skills, Spanish Language, Team Player, Telephone Skills, Trend Analysis, Voice Mail, Writing Skills About the Company kyyba Apply To this Job