Remote Receptionist for California Law Firm | Full-Time | Bilingual English–Spanish - Contract to Hire
✨ Join One of California's Fastest-Growing Consumer Rights Firms as a Receptionist (Fully Remote | $10–$14/hr | Full-Time) American Lemon Law Group, LLP (ALLG) is one of California's fastest-growing consumer rights law firms. We are seeking a professional, bilingual Receptionist to serve as the voice of our firm and the first point of contact for our clients. This is a structured, fast-paced role that requires exceptional communication skills, attention to detail, and reliability. If you thrive in a client-focused environment, take pride in your work, and are looking for a long-term opportunity with a growing legal team, we'd love to hear from you! Position Details
- Job Title: Receptionist
- Employment Type: Full-Time
- Schedule: Monday through Friday, 8:30 AM – 5:30 PM PST
- Compensation: $10 – $14/hour
- English: Fluent/Native-Level
- Spanish: Required
- Location: Fully Remote (Must be available during PST hours)
Key Responsibilities
- Answer all incoming calls promptly, professionally, and courteously
- Gather essential caller information and transfer calls to the appropriate team member
- Respond promptly to Microsoft Teams messages throughout the workday
- Maintain a calm, clear, and professional demeanor on every call
- Manage and distribute incoming faxes from the firm's virtual mailroom
- Maintain accurate records of all incoming calls and communications
- Monitor voicemail messages and promptly notify the appropriate attorney or team member
- Prepare and send end-of-day message recaps to the team
- Serve as a positive and professional first impression for clients and prospective clients
✅ Qualifications
- Bilingual English and Spanish (Required)
- Fluent or native-level English speaking, listening, and writing skills
- Strong verbal communication and customer service skills
- Excellent attention to detail and organizational abilities
- Ability to multitask and prioritize in a fast-paced environment
- Strong sense of professionalism, reliability, and accountability
- Ability to handle confidential information with discretion
- Self-motivated and capable of working independently in a remote environment
- Virtual Assistant or Receptionist experience is a plus
- Legal industry experience is a plus but not required
Tech Proficiency Applicants should be comfortable working with:
- Microsoft Office 365 (Outlook, Teams, Word, Excel)
- RingCentral
- Filevine (Preferred)
- Virtual fax and communication systems
- Cloud-based software and remote work tools
- General computer and digital communication platforms
Remote Work Requirements
- Reliable high-speed internet connection
- Quiet, distraction-free workspace
- Backup power source or generator is a strong plus
- Consistent availability during scheduled working hours
- Professional home office setup suitable for handling client communications
Compensation & Benefits
- $10 – $14/hour
- Performance-Based Bonus Opportunities
- Fully Remote Position
- Long-Term Career Opportunity
- Stable, Growing Law Firm
- Supportive and Collaborative Team Environment
- Opportunities for Growth and Advancement
Bring your professionalism and communication skills. We'll provide the opportunity to grow with one of California's leading consumer rights firms.