[Remote] Security Systems Sales Engineer
Note: The job is a remote job and is open to candidates in USA. Interface Systems is a company focused on security solutions, and they are seeking a Security Systems Sales Engineer. This role involves technical solution design, customer discovery, and pre-sales engineering activities to support revenue growth and ensure successful project execution.
Responsibilities
- Conduct customer scoping sessions to understand business objectives, technical requirements, and operational constraints
- Translate customer requirements into scalable, standardized Interface solutions
- Design systems across video, access control, intrusion, and managed services environments
- Evaluate existing customer infrastructure and determine reuse vs. replacement strategies
- Provide “good / better / best” solution alternatives aligned to customer needs and budget
- Conduct on-site assessments and customer walkthroughs as needed
- Produce detailed technical designs including:
- Bill of materials (BOM)
- Site layouts and architectures
- Equipment specifications and infrastructure requirements
- Document all assumptions, dependencies, and technical risks in the design package
- Ensure all required documentation is complete prior to handoff to Project Management and Operations
- Partner with Sales to support deal strategy and customer engagements
- Assist in RFP responses, proposals, and technical solution presentations
- Provide product demonstrations and technical validation for prospective customers
- Support development of ROI-based value propositions
- Assess solution feasibility across site conditions, infrastructure, and product capabilities
- Identify and communicate risks early in the sales cycle
- Recommend mitigation strategies and alternative approaches
- Ensure compliance with industry standards and Interface best practices
- Work closely with:
- Sales teams
- Product Management
- System Design Engineering
- Operations and Field Services
- Ensure alignment on scope, deliverables, and customer expectations
- Support smooth transitions from pre-sales to implementation
- Identify gaps in current product offerings and provide feedback to Product teams
- Participate in evaluation of new technologies and third-party solutions
- Support pilot programs, AI/BI initiatives, and emerging solution development
Skills
- Bachelor's degree in Engineering, Computer Science, or related field (or equivalent experience)
- 3+ years of experience in systems design, solution engineering, or technical pre-sales
- Experience designing or supporting: Video surveillance systems, Access control systems, Intrusion Security systems
- Strong understanding of system integration and technical architecture
- Experience in managed services, security integration, or multi-site enterprise environments
- Familiarity with AI, video analytics, or remote monitoring solutions
- Experience working with distributed enterprise customers (retail, QSR, etc.)
Company Overview