[Remote] Senior Product Manager

Note: The job is a remote job and is open to candidates in USA. Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. As a Senior Product Manager, you will lead strategy and execution for internal products focused on operational infrastructure and workflow orchestration, collaborating with various teams to drive impactful solutions.

Responsibilities

• Lead product strategy and execution for internal platforms and tooling that support Talkiatry’s clinical and operational workflows
• Develop and maintain a long-term roadmap for operational systems, workflow orchestration, and internal platform capabilities
• Partner closely with Clinical and Operations teams to identify pain points and translate them into scalable, high-impact product solutions
• Identify opportunities to leverage AI and automation to reduce manual work, improve operational efficiency, and enhance internal decision-making
• Contribute to the development of emerging AI-powered capabilities and intelligence layers within internal tooling and workflows
• Balance short-term operational priorities with long-term platform investments and scalability goals
• Lead cross-functional collaboration with Engineering, Design, Data, Clinical, and Operations partners to deliver complex initiatives successfully
• Anticipate dependencies, manage product risks, and drive alignment across stakeholders and teams
• Define success metrics, establish measurable goals, and use data to evaluate product impact and inform strategic decisions
• Navigate ambiguity by breaking down complex operational and systems challenges into actionable product opportunities

Skills

• 4+ years of experience in product management, ideally in fast-paced, technology-driven environments
• Experience leading complex product initiatives across multiple teams and systems
• Demonstrated ability to develop product strategy, prioritize effectively, and execute against long-term roadmaps
• Strong interest in AI/-driven products, with the ability to identify practical applications of AI in operational and workflow-driven environments
• Familiarity with AI concepts and technologies, including automation, large language models (LLMs), and decision-support systems
• Experience evaluating where AI solutions add meaningful value versus where simpler workflow or systems improvements are more appropriate
• Comfort partnering closely with Engineering and Data teams on technically complex or AI-enabled product initiatives
• Experience working across interconnected systems and understanding technical dependencies, integrations, and operational trade-offs
• Strong product judgment and ability to navigate ambiguity in complex problem spaces
• Excellent communication and organizational skills, with the ability to clearly articulate priorities, trade-offs, and strategic rationale
• Experience building internal tools, platforms, or workflow systems as well as working with clinical or operations teams

Benefits

• Medical, dental, vision effective day 1
• 401K with match
• Generous PTO plus paid holidays
• Paid parental leave
• Grow your career with us: Hone your skills and build new ones with our Learning team as Talkiatry expands
• Flexible location: Work where you want to, either remotely across the U.S. or from our HQ in NYC

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