[Remote] Talent & People Operations Manager
Note: The job is a remote job and is open to candidates in USA. Bellwether is a national nonprofit focused on transforming education to ensure students furthest from opportunity achieve fulfilling outcomes. The Talent & People Operations Manager is responsible for enhancing talent and people operations, working closely with hiring managers and the Director of People Operations to improve systems and processes throughout the employee lifecycle.
Responsibilities
- Develop and execute hiring plans for Director, Associate Partner, and below roles
- Advise hiring managers on talent-related questions, providing recommendations on recruiting best practices, candidate evaluation, and values-aligned decision-making
- Own end-to-end talent operations for assigned roles, including:
- Drafting and posting role descriptions
- Managing applicant tracking in Greenhouse
- Conducting initial candidate screenings
- Coordinating interviews and synthesizing feedback
- Supporting reference checks and offer processes
- Provide operational support for senior-level or other complex searches, as directed by the Director
- Develop, document, and maintain standard operating procedures (SOPs) for all search processes
- Maintain a strong, values-aligned candidate experience through clear communication and timely follow-through
- Manage and maintain the organization’s job description bank
- Track and report recruiting metrics (e.g., time-to-hire, pipeline health, candidate experience)
- Cultivate and manage diverse candidate pipelines by partnering with hiring managers to implement inclusive sourcing strategies, and track and report on diversity metrics for each search
- Execute onboarding and offboarding processes, ensuring compliance with federal and state employment requirements
- Process payroll, with final review and approval by the Director of People Operations
- Drive day to day benefits administration and serve as the first point of contact for employees
- Provide operational support to the Director of People Operations during the Open Enrollment process, including preparing employee communications, updating systems, and coordinating with benefits vendors as requested
- Oversee PTO tracking and approval processes to ensure accuracy, consistency, and compliance with applicable state laws
- Own execution of state-based employment compliance for a remote-first workforce across 30+ states, including:
- Monitoring state-specific employment laws and regulatory changes
- Supporting audits and required reporting
- Flagging risks and inconsistencies and making recommendations
- Support the development, documentation, and ongoing maintenance of People Operations standard operating procedures (SOPs)
- Take on increasing ownership of payroll and benefits functions over time, including vendor management, process optimization, documentation, and employee communications, based on experience and organizational needs
- Support day-to-day administration and data accuracy of people and talent systems, including HRIS (Paylocity) and ATS (Greenhouse)
- Support and participate in processes to evaluate new people or talent systems
- Explore and implement AI-enabled workflows and tools, as appropriate, to improve efficiency, consistency, and data-informed decision-making across talent and people operations, in partnership with the Director
- Identify operational pain points and recommend process improvements or system changes to streamline workflows
- Track, maintain, and report on people and talent data, including workforce demographics and diversity-related metrics
Skills
- A passion for and commitment to transforming education to ensure systemically marginalized young people achieve outcomes that lead to fulfilling lives and flourishing communities in the United States
- An understanding of and commitment to diversity, equity, and inclusion and viewpoint diversity
- 4–7+ years of experience in talent operations, people operations, or HR roles with increasing ownership
- Experience managing end-to-end recruiting processes and running efficient, inclusive, high-quality searches
- Strong operational skills, including building and improving SOPs, coordinating across stakeholders, and ensuring consistent follow-through
- Experience supporting core people operations functions, including onboarding/offboarding, payroll support, benefits administration, and employee support
- Familiarity with federal and state employment requirements, ideally in a multi-state or remote environment
- Experience working with systems and data, including ATS (e.g., Greenhouse), HRIS (e.g., Paylocity), or similar tools, and maintaining data accuracy
- A proactive, problem-solving, and action-oriented mindset
- Experience supporting inclusive hiring practices and delivering an equitable candidate experience
- A commitment to Bellwether's core values
- HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, or similar) preferred
- HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, or similar) preferred
Benefits
- Eligibility for an annual performance bonus targeted at $5,375 based on individual and organizational success
- Health care coverage
- A 401(k) plan with matching employer contributions
Company Overview