Sales Support Assistant, Sports [Remote]

Are you a customer-focused professional who thrives on keeping things organized and running smoothly? Scripps Sports is looking for a Sales Support Assistant to be an essential part of our sales team's success. In this role, you'll handle the critical day-to-day operations that keep our advertising campaigns on track-from order entry and billing accuracy to providing exceptional customer service. If you're detail-oriented, tech-savvy, and love solving problems, we'd love to have you on our team! Remote - Scripps offers a remote work option for this position. WHAT YOU'LL DO

• Input orders for inserts and other advertising in Ad management system; modify or delete existing orders as needed
• Execute corrections to existing orders as provided by, sales, accounting or customer feedback.
• Communicate late orders to sales leadership, design and layout staff.
• Identify and correct any billing errors or issues prior to end of month.
• May assist Sales manager on all special project details including but not limited to production schedule, rate authorization and non ad department communication.
• May facilitate & process sales presentations.
• Generate sales reports and ad schedules.
• Attend sales training and planning meetings.
• Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs.
• Handles the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to customers when they call.
• Contacts clients as needed regarding, ad materials, pricing, billing.
• Provide exemplary customer assistance.
• Adheres to company policy and assigned standards of performance.
• Other duties as assigned.

WHAT YOU'LL NEED

• High School diploma or equivalent required.
• 0-2 years experience in a related field.
• Some college preferred.

WHAT YOU'LL BRING

• Strong Customer Service skills.
• The ability to read, analyze, and interpret sales demographics information and creative layouts.
• Must have the ability to generate reports, business correspondence, and presentations.
• Strong communication skills and the capability to effectively respond to questions from managers, colleagues and customers.
• Must have the ability to calculate figures related to the advertising rate packages.
• Proficient use of Microsoft Office (Excel, Word, Outlook.)
• Must have the ability to learn new software programs such as ad order entry and customer relations management software.
• Must have good organizational skills and the ability to meet deadlines.

#LI-SM2 #LI-Remote If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps. SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION: At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose. Note: Posting is subject to change so please refer to career site for latest availability (SBJ-G337).