Senior Software Engineer (DevOps)

About us Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. We’re growing fast — since our founding in 2019, we’ve grown to over 4 million users across 600,000 businesses. Based in San Francisco, we've raised $55M in funding from top-tier investors and are honored to have been named as a Forbes Next Billion Dollar Startup and LinkedIn Top Startup. Join us in our mission to uplevel how people do work. How we work We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We embrace the following values:

• Accelerate impact
• Raise the bar
• Make our users heroes
• Clear is kind
• Rapid learning machine
• One team one dream

About the role We are seeking a highly skilled and experienced DevOps Engineer to join our rapidly growing team. As a DevOps engineer at Scribe, you will be responsible for designing, optimizing, and monitoring our cloud native infrastructure on AWS, along with supporting engineering teams develop new products and features. You will help define core architecture, contribute to product strategy, and solve fun, complex problems that come with building things from the ground up.

Responsibilities

• Design, implement, and maintain cloud infrastructure and services on AWS, including but not limited to, EKS, Aurora (PostgreSQL), ElastiCache (Redis), OpenSearch, and S3
• Write infrastructure as code using Terraform
• Develop and support CI/CD pipelines using GitHub Actions
• Work alongside engineering teams to optimize the performance and reliability of microservices running in Django (Python), Next.js, and Go
• Proactively identify and remediate infrastructure issues and bottlenecks using tools such as Amazon CloudWatch, Sentry, and New Relic
• Create and maintain runbooks, architecture diagrams, and product documentation for both internal and external stakeholders

What you bring to the table

• 7+ years of experience in a DevOps or SRE role
• Core understanding of DevOps and SRE principles
• Willingness to learn and adapt to the highly dynamic needs of a startup environment
• Deep knowledge of AWS services, particularly EKS, VPC, S3, and RDS/Aurora
• Extensive experience with Kubernetes internals and cluster administration
• Strong proficiency in writing and maintaining infrastructure as code using Terraform
• Experience with widely-used CNCF projects such as Helm and Karpenter
• Experience developing and managing CI/CD pipelines, preferably in GitHub Actions
• Experience with observability tooling such as New Relic, Sentry, and Amazon CloudWatch

How to stand out

• Experience implementing OpenTelemetry for both APM and infrastructure monitoring
• Database administration experience specifically around query analysis, indexes, and addressing bloat
• Experience with AI training and inference infrastructure such as AWS SageMaker HyperPod
• Experience with message brokers such as Amazon MQ/RabbitMQ or Amazon MSK/Kafka

Full-time international employee benefits include

• Some of the nicest and smartest teammates you’ll ever work with
• Competitive salaries
• Flexible PTO
• Parental Leave
• WFH Stipend

Compensation will be determined based on experience and location. We consider several factors when determining compensation, including location, experience, and other job-related factors. At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer. #BI-Remote