Software Engineer (AWS/Kubernetes) - Cloud Center of Excellence

About the position About Gartner IT: Join a world-class team of innovative engineers dedicated to building creative digital solutions that empower our colleagues and clients. At Gartner IT, we drive organizational impact by delivering advanced technology solutions that power Gartner’s growth. We foster a culture of continuous innovation, value outcome-driven success, and believe that great ideas can come from anyone. About this Role: As a member of the Cloud Centre of Excellence, you will play a key role in automating and optimizing IT infrastructure processes. You’ll help enhance Gartner’s service offerings by leveraging public cloud platforms and open-source technologies to deliver robust self-service capabilities.

Responsibilities

• Collaborate with cross-functional teams—including application developers, operations engineers, and architects—to understand project requirements and translate them into automated solutions.
• Support and enhance architecture, systems, processes, standards, and tools through collaboration and innovation.
• Lead technical discussions to ensure solutions are designed for secure, highly available cloud deployments.
• Design, implement, and maintain reusable compute, storage, network, and security components using Infrastructure as Code (IaC).
• Build reusable workflows and pipelines for application deployments.
• Develop automation scripts to create scalable, resilient systems and infrastructure with a focus on immutability and containerization.
• Implement and test automated backup, recovery, and disaster recovery procedures across multiple platforms.
• Utilize CAPI (Cluster API) for automating Kubernetes cluster lifecycle management.
• Champion security best practices in the Kubernetes environment by implementing robust RBAC controls, enforcing network policies, conducting regular vulnerability scans, and proactively monitoring for compliance and emerging threats.
• Create and maintain clear documentation, runbooks, operational standards, and architecture diagrams.
• Assist development teams in automating application configurations and maintaining the service catalog within the internal developer portal.
• Ensure all solutions are cost-effective and instrumented for comprehensive monitoring.
• Troubleshoot, resolve, and report issues in development, test, and production environments.
• Design and deploy scalable, highly available distributed systems.
• Continuously identify and adopt best practices to improve processes.
• Mentor product teams and junior engineers on cloud technologies and DevOps practices.

Requirements

• 2+ years of experience in AWS cloud, Kubernetes, and DevOps roles.
• Solid experience with containerized application builds and deployment orchestration using GitOps tools such as Argo CD or Flux CD.
• Proficiency in infrastructure automation and management through GitOps (Terraform or Open Tofu).
• Hands-on experience with CAPI (Cluster API) for Kubernetes cluster management is highly desirable.
• Experience with Helm chart templating for Kubernetes application packaging and deployment.
• Familiarity with cloud-native delivery tools (e.g., Argo CD/Rollouts, Kustomize, OCI) and related technologies.
• Strong scripting skills (Python, Shell, Groovy, etc.).
• Effective at managing time and meeting deadlines in a fast-paced environment.
• Excellent communicator with the ability to convey technical concepts to both technical and non-technical audiences.
• Highly organized with strong multitasking and prioritization abilities.
• Comfortable working independently as well as collaboratively within global teams.
• Curious, passionate about technology, and committed to continuous learning.

Nice-to-haves

• AWS and Kubernetes certifications are a plus.

Benefits

• Competitive compensation.
• Limitless growth and learning opportunities.
• Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
• A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
• A chance to make an impact – your work will contribute directly to our strategy.
• Hybrid Work Environment - enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
• 20+ PTO days plus holidays and floating holidays in your first year.
• Extensive medical, dental insurance and vision plan.
• 401K with corporate match, immediate vesting.
• Health-and-wellness-related allowance programs.
• Parental leave.
• Tuition reimbursement.
• Employee Stock Purchase Plan.
• Employee Assistance Program.
• Gartner Gives Charity Match.
• And much more!