Undergraduate Intern - Marketing & Social Media Intern (Hybrid in CA)

About the position Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do First American’s Internship Program is a paid internship, which can be worked from an office or remotely depending on the job opportunity. As a First American Intern you will work in a program designed to help you gain experience and develop the technical, professional and interpersonal skills that will be invaluable throughout your career. As a First American Intern you will gain exposure to working in a corporate environment within the Financial/Title Industry – balanced with intern-specific activities, executive level presentations and networking opportunities – while under the guidance of a manager and/or mentor. Undergraduate students are assigned significant work assignments to support specific business functions including Marketing, Human Resources, Technology, Accounting and Finance. We are seeking a creative, motivated, and detail-oriented Summer Marketing & Social Media Intern to support our marketing initiatives and help enhance our digital presence. This role is ideal for a student or early career candidate interested in social media strategy, content creation, brand engagement, and analytics. This role offers a flexible schedule of 15–25 hours per week, with the opportunity to transition to full-time (40 hours per week) once the school year ends. Occasional in-office days in Santa Ana are required.

Responsibilities

• Assist in developing and executing social media content across platforms (Instagram, Facebook, LinkedIn, TikTok, etc.)
• Create engaging posts, stories, short‑form videos, and basic graphics using Canva or similar tools
• Monitor social media channels for trends, engagement opportunities, and audience insights
• Support marketing campaigns, including email marketing, promotions, and events
• Conduct market research on competitors, industry trends, and audience behavior
• Help manage the content calendar and ensure consistent posting
• Track and report weekly metrics, including reach, engagement, follower growth, and campaign performance
• Collaborate with internal teams to align messaging and branding
• Assist with administrative and organizational tasks as needed within the marketing department
• Hands‑on experience executing real marketing and social media campaigns
• Portfolio‑building content creation opportunities
• Exposure to marketing strategy, analytics, and brand management
• Mentorship from industry professionals
• Practical skills that prepare you for future roles in marketing, communications, or digital media

Requirements

• Pursuing a degree in Marketing, Communications, Business, or related field
• Strong understanding of major social media platforms and current trends
• Excellent written and verbal communication skills
• Creative mindset with interest in content creation and storytelling
• Ability to multitask, meet deadlines, and work independently or collaboratively
• Positive attitude, curiosity, and eagerness to learn

Nice-to-haves

• Basic experience with tools such as Canva, CapCut, Adobe Create Suite or similar preferred

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.