ViewCrew Services – Remote Weekend Dispatcher
ViewCrew Services – Remote Weekend Dispatcher Job Title: Remote Weekend Dispatcher Company: ViewCrew Services Job Type: Part-Time | Weekends Only Schedule: Saturday & Sunday | 6:30 AM – 4:30 PM EST Hours: 20 hours per week Location: Remote Pay Training & Onboarding: $18/hour Active Weekend Shift Rate: $25/hour Weekend Pay: $500 per weekend FOR QUICKER RESPONSES CALL - 978-566-0562! About ViewCrew Services ViewCrew Services is one of the fastest-growing home service companies in the Northeast and the largest paver sealing company in the country. Founded in 2021 by two lifelong best friends, our mission is simple: provide homeowners with an incredible customer experience through professionalism, communication, and care. We specialize in:
- Paver Cleaning, Sanding & Sealing
- House Washing
- Roof Washing
- Holiday Lighting
- Exterior Cleaning Services
We are looking for a highly organized, reliable, and detail-oriented individual to join our team in a remote weekend-only dispatcher role. Position Overview As a Weekend Dispatcher, you will help manage weekend operations by supporting field crews, monitoring schedules, communicating with customers, and helping ensure jobs run smoothly throughout the day. This role is fast-paced and requires strong communication, attention to detail, problem-solving skills, and the ability to stay calm under pressure. You will be responsible for helping crews stay on track, handling schedule updates, communicating important information, and escalating urgent issues to management when needed. If you are organized, dependable, comfortable working independently, and enjoy helping teams operate efficiently, this could be a great fit.
Responsibilities
- Monitor the weekend schedule and help ensure jobs are running on time
- Communicate with field crews throughout the day
- Assist with crew check-ins, job updates, and completion status
- Answer inbound customer calls, texts, and emails as needed
- Help customers with scheduling questions, arrival windows, and service updates
- Handle customer concerns professionally and escalate urgent issues when needed
- Update job notes, crew updates, and customer communication accurately in company systems
- Coordinate with operations, sales, dispatch, and management
- Identify scheduling conflicts, delays, weather issues, or route problems
- Help make sure crews have the information they need to complete jobs successfully
- Maintain a positive, calm, and solutions-oriented attitude
- Help uphold ViewCrew’s 5-star customer experience
Preferred Experience
- Dispatching experience
- Customer service experience
- Experience supporting field crews or service teams
- Experience with scheduling or route coordination
- Experience using platforms such as:
- Jobber
- HubSpot
- Other CRM or scheduling systems
- Phone support or call center experience
- Experience working remotely
- Experience in home services, construction, trades, or field operations is a plus
Skills We’re Looking For
- Excellent communication skills
- Strong attention to detail
- Ability to multitask in a fast-paced environment
- Professional and friendly phone presence
- Strong organizational skills
- Ability to remain calm during stressful situations
- Comfortable making quick decisions and escalating issues properly
- Comfortable learning new software and systems quickly
- Reliable internet connection and quiet workspace
- Dependable weekend availability
- Positive, team-first attitude
Compensation & ScheduleSchedule
- Saturdays & Sundays
- 6:30 AM – 4:30 PM EST
- 20 hours per week
Compensation
- Paid training and onboarding at $18/hour
- Weekend shift pay at $25/hour
- $500 per weekend once active
- Consistent part-time weekend hours
- Long-term growth opportunities within the company
Why Join ViewCrew?
- Remote flexibility
- Fast-growing company with ambitious goals
- Positive and supportive team culture
- Opportunity to grow with a rapidly scaling business
- Learn operations, dispatching, customer experience, and field team coordination
- Work with a company that values communication, accountability, and professionalism
To Apply Please submit:
- Your resume
- A short paragraph explaining why you’d be a great fit for a remote weekend dispatcher role
- Any experience with dispatching, customer service, scheduling, or supporting field teams
- Any experience with Jobber, HubSpot, or other CRM/scheduling systems
We look forward to speaking with you! Pay: $25.00 per hour Work Location: Remote