Experienced HR Shared Services Representative – Talent Management and Workday HCM Expert
About careerzynith
At careerzynith, we're revolutionizing the way people interact with technology and entertainment. As the world's leading streaming leisure provider, we've grown to 236 million paid memberships in over 234 countries, offering a vast library of TV series, documentaries, feature films, and mobile games across a wide range of genres and languages. Our mission is to empower members to watch as much as they want, anytime, anywhere, on any Internet-connected screen, without ads or commitments.Job Summary
We're seeking an experienced HR Shared Services Representative to join our Talent Management team at careerzynith. As a key member of our HR Shared Services team, you'll be the primary point of contact for all HR inquiries, from initial requests to fulfillment. You'll work closely with our local and global teams to provide timely and accurate solutions to employee issues, leveraging Workday transactions and data input & accuracy. If you're a customer-focused professional with exceptional stakeholder management skills, we encourage you to apply.Key Responsibilities
As an HR Shared Services Representative, you'll be responsible for:- Ensuring the accuracy of employee data through the control of employee structures and processes
- Providing support with applications that impact all personnel, ensuring they run smoothly, so employees can focus on doing their best work
- Researching new tools and strategies to simplify, optimize, and automate work across our Talent organization
- Helping create, write, and maintain our HR knowledge base for employees
- Assisting with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
- Performing system and testing audits to ensure data accuracy, integrity, and functionality; analyzing and recording results and discrepancies
Required Qualifications
To succeed in this role, you'll need:- Demonstrated experience with the Workday HCM tool
- Demonstrated expertise in Mass Uploads (EIB)
- Strong project management, communication, and customer service skills
- Intermediate to advanced skills in Excel and analytical thinking
- The ability to troubleshoot using rigorous logic and strategies to resolve complex problems
- A degree in HR, Business, IT, or a related field (preferred but not required)
- Experience in Workday Data Analyst, HR, or as a HR Generalist (a plus!)
- Experience with Zendesk ticketing system (a plus!)
Preferred Qualifications
While not required, we're particularly interested in candidates with:- Experience working in a fast-paced, high-growth environment
- A strong interest in technology and the ability to provide results in a dynamic environment
- Experience with HRIS systems and data analysis
- Knowledge of employment laws and regulations
Career Growth Opportunities and Learning Benefits
At careerzynith, we're committed to helping our employees grow and develop their careers. As an HR Shared Services Representative, you'll have opportunities to:- Develop your skills and expertise in Workday HCM and other HRIS systems
- Take on new challenges and responsibilities as you grow in your role
- Collaborate with global teams to share best practices and knowledge
- Participate in training and development programs to enhance your skills and knowledge
Work Environment and Company Culture
At careerzynith, we're proud of our inclusive and diverse work environment. We're committed to creating a workplace where everyone feels valued, respected, and empowered to do their best work. Our company culture is built on:- Collaboration and teamwork
- Open communication and transparency
- Continuous learning and development
- Employee well-being and work-life balance
Compensation, Perks, and Benefits
We offer a competitive salary and a comprehensive benefits package, including:- Health, dental, and vision insurance
- 401(k) matching program
- Flexible work arrangements and remote work options
- Professional development opportunities and training programs
- Access to our state-of-the-art fitness center and wellness programs