[Remote] Coordinator, Digital Reporter Marketplace
Note: The job is a remote job and is open to candidates in USA. Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. The Digital Reporter Marketplace Coordinator will manage onboarding and engagement for independent contractors, ensuring operational efficiency and quality control within the reporter network.
Responsibilities
- Coordinate onboarding for new Digital Reporter independent contractors by tracking steps, communicating next actions, and ensuring smooth activation
- Support engagement efforts: routing communications, flagging at-risk ICs, and helping execute retention touch points
- Assist with QA workflows by reviewing reports, logging issues, and routing feedback per established standards
- Build and maintain an internal knowledge base for Digital Reporter processes, playbooks, and operational procedures
- Manage routine Slack and email communication with Digital Reporter's on operational matters
- Identify gaps in existing documentation and help with closing them
Skills
- 1-2 years experience in a fast-growing startup or consulting firm
- Organized and thorough. You complete tasks fully and document your work
- Clear written communicator comfortable sending professional IC-facing messages
- Eager to build structure where it doesn't yet exist. This role requires initiative, not just execution
- Experience in coordinator, operations, or community management roles
- Background in legal, deposition, or independent contractor management is a plus
Benefits
- Paid time off policy
- Comprehensive benefits package
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Company Overview